GLENN PEREIRA
West Orange,USA
Summary
To obtain a position that will effectively utilize my communication and troubleshooting skills to improve operations and manufacturing.
Overview
32
32
years of professional experience
1
1
Certificate
Work History
Purchasing Manager
LPS Industries
Moonachie, NJ
03.2015 - Current
- Managed inventory to maintain optimal levels of standard raw materials, supporting operational efficiency.
- Executed procurement of specialized raw materials aligned with customer specifications for account operations.
- Setup and manage vendor performance system. Vendors are graded and placed in Tier system based on quality, time to delivery and price.
- Set up multivendor system to eliminate redundancy
- Stay up to date on industry trends, Ex. Market indicators on price, mergers and acquisitions
- Negotiated competitive prices based on market value and volume for an achieved 20% reduction in raw material costs
- Increase productivity and inefficiencies by qualifying vendors with excellent quality standards.
Customer Service Rep/Estimator
LPS Industries
Moonachie, NJ
03.2012 - 03.2015
- Receive Request for Proposals from customers and sales
- Prepare quotations for customers and potential prospects according to their specifications
- In depth knowledge of company’s diverse divisions such as printing, laminating, converting, LOC-TOP (zippered bags) Press-Quick (packing list envelopes) Vapor-Flex (barrier pouches) and hazmat boxes in order to prepare accurate estimates
- Create unique part number database utilizing the customers specifications
- Communicate with Production on customer specs requirements to effectively run orders
- Assign prices to quotations for new and existing business
- Resolved customer inquiries and complaints through effective communication and problem-solving skills.
- Processed orders, returns, and exchanges accurately to ensure customer satisfaction.
Purchasing Coordinator
Kyodo USA
Fair Lawn, NJ
01.2009 - 03.2012
- Prepare Quotations for Marine Vessel’s Port requirements Exp. Deck supplies, Engine room, Cabin, Medical, Stationary, Provisions and Bond
- Prepare purchase orders for vendors and coordinate the timely receipt of products Via; UPS, Federal Express and Company driver
- Communicate with the Vessel’s Agent for accurate Port Arrival information. Coordinate delivery according to Ship’s schedule
- Organize and prepare Documents for billing upon completion of orders.
- Perform miscellaneous duties as required. Research and update new vendors to database. Purchase equipment for Warehouse on as needed basis. Send E-mails to prospective customers in order to develop new Business
Account Manager I
Schiffenhaus Packaging Corp.
Suffern, NY
10.2003 - 04.2006
- Effectively and independently respond to various inquiries in a high pressure environment
- Communicate in a professional manner with internal and external customers in order to maintain Business relationships
- Process orders for repeat business as well as new product development
- Order tooling for new items based on customers’ design requirements
- Process RFQs for new and existing accounts
Sales Service Correspondent
Smurfit Stone Container Corp.
Teterboro, NJ
06.2001 - 10.2003
- Record and process orders and/or inquiries through personal contact
- Provide pricing, availability, and schedule information within established guidelines
- Attain pricing for services and materials required for manufacturing of customer items outside the Company
- Serve as liaison between customers and sales, management, shipping, and accounting departments to assure timely responsiveness to inquiries
- Coordinate pickup and delivery of products with shipping departments
- Handle all aspects of customer complaints and provide account adjustments as necessary
- Comply with the procedures and standards of ISO9001
- Improve customer relations though regular visits to customers
- Receive product samples and setup new product specifications for new product development
Customer Service Representatives & Internal ISO Auditor
Webcraft Technologies d.b.a. Craig Adhesives & Coatings Co.
Newark, NJ
09.1994 - 03.2000
- Receiving and processing customer orders
- Managed inventory for time sensitive materials
- Communicated with Regional Sales Associates to setup new customer accounts
- Certified to perform Internal ISO 9001 audits
Shipping Clerk
- Shipping international and domestic packages via FedEx, UPS freight carriers
- Process Bills of Lading and keep track of inventory.
- Promoted to Customer Service Representative for Chicago and Ohio offices
Education
Associate in Applied Science Degree - Telecommunications Management
DeVry Institute
North Brunswick, NJ02-2000
Skills
- Purchase order management
- Customer service
- Deadline management
- Price negotiations
- Teamwork and collaboration
- Problem-solving
Certification
Certified Internal Auditor ISO 9001 / 14001
Timeline
Purchasing Manager
LPS Industries
03.2015 - Current
Customer Service Rep/Estimator
LPS Industries
03.2012 - 03.2015
Purchasing Coordinator
Kyodo USA
01.2009 - 03.2012
Account Manager I
Schiffenhaus Packaging Corp.
10.2003 - 04.2006
Sales Service Correspondent
Smurfit Stone Container Corp.
06.2001 - 10.2003
Customer Service Representatives & Internal ISO Auditor
Webcraft Technologies d.b.a. Craig Adhesives & Coatings Co.
09.1994 - 03.2000
Shipping Clerk
Associate in Applied Science Degree - Telecommunications Management
DeVry Institute