Glenn Torrey

• Assisted in program development by researching best practices and current trends.
• Supported project coordination through effective communication with team members and stakeholders.
• Contributed to data collection and analysis for program evaluation and reporting purposes.
• Facilitated workshops and training sessions to enhance team
• and schedule deliveries and shuttles including empty box pickups utilizing vendors/volunteers and ARC-paid couriers based on the most economical and cost-effective Coordinate pickups of collected products (time-sensitive and non-time-sensitive) from mobiles, fixed sites, and staging sites utilizing the most economical and cost-effective means. Make proactive adjustments to routes on an as-needed basis due to inclement weather, major traffic issues, special events, etc.
  
  · Schedule and supervise volunteers and work with the volunteer Manager to increase the volunteer base. Participate in of local recognition events.
  
  · Interact with customers to provide updates on deliveries. Monitor electronic manifest to provide tracking of couriers and deliveries to customers. Perform Connect activities to ensure that we are responding in real-time to provide better service to our customers.
  
  · Perform invoice monitoring, reconciliation, and timely payment of all bills. Maintain good communication and follow up with the Vendor.
  
  · Work with supply management group and contracting as needed. Evaluate and ensure the proper vehicle needs are being met for the site and coordinate the request with the Fleet Coordinator. Work with Fleet for vehicle needs. On-call may be required.
  
  · Responsible for the supervision and coordination of scheduled deliveries and shuttles including empty box pickups utilizing vendors/volunteers and ARC-paid couriers based on the most economical and cost-effective means. Coordinate pickups of collected products (time-sensitive and non-time-sensitive) from mobiles, fixed sites, and staging sites utilizing the most economical and cost-effective means.
  
  · · Responsible for volunteer/staff training and certification of competency. Help in the onboarding of new volunteers/staff. Prepare work schedules and ensure appropriate coverage for assigned shifts. Supervise all work processes and ensure work is performed accurately and efficiently.
  
  · · Make proactive adjustments to routes on an as-needed basis due to inclement weather, major traffic issues, special events, etc.
  
  · · Monitor volunteer engagement and work with Volunteer Services to increase volunteer recruitment. Participate in the planning of local recognition events.
  
  · · Interact with customers to provide updates on deliveries. Monitor Connect and the Transportation Management System (TMS) to provide tracking of shipments to customers.
  
  · · Perform invoice monitoring, reconciliation, and timely payment of all bills. Maintain good communication and follow up with the Vendor.
  
  · · Work with service delivery management group and contracting as needed.
  
  · · Evaluate and ensure the proper vehicle needs are being met for the site and coordinate the progress of program objectives.

• Developed strategic initiatives to enhance operational efficiency within emergency response frameworks.
• Led cross-functional teams in executing disaster preparedness and recovery plans.
• Facilitated training programs to improve staff competencies in emergency management processes.
• Coordinated resource allocation during national health emergencies, ensuring optimal deployment of assets.
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A supply management position for the National Disaster Medical System (NDMS) focuses on the unique logistics of providing medical care and resources during public health emergencies. Rather than standard corporate logistics, this role involves the rapid procurement, inventory, and distribution of supplies for disaster response teams in challenging and austere conditions. [

Based on descriptions from NDMS and related disaster response roles, here is a breakdown of the key duties and responsibilities: [

NDMS supply management responsibilities
Emergency logistics planning and execution: Coordinate and manage the flow of all incident-related resources, including equipment, medical supplies, food, and water, to support NDMS teams in disaster zones.
Rapid procurement and sourcing: Order and acquire necessary materials quickly during an emergency, often in situations where supply chains are disrupted.
Inventory management: Maintain accurate, real-time inventory of all supplies before, during, and after a deployment.
Receiving and distribution: Oversee the receipt, storage, and distribution of supplies to team members on the ground, who may be operating in remote or temporary field hospitals.
Ensuring self-sufficiency: Assist in projecting resource needs and ensuring that teams can be self-sustaining for at least the initial 72 hours of a deployment.
Compliance and auditing: Conduct audits and compliance reviews of all logistics activities to ensure they follow federal laws, regulations, and procedures.
Coordination: Work with internal NDMS personnel, as well as external partners from state, local, tribal, and territorial authorities, to fulfill medical needs.
Problem-solving: Address and resolve supply chain issues that may arise in challenging circumstances, such as transportation delays or resource shortages. [

NDMS supply management qualifications
Training and certification: May require completion of the National Qualification System (NQS) Position Task Book for a Supply Unit Leader or similar certification.
Prior experience: Typically requires prior leadership experience in incident management or logistics, with a background in ordering, receiving, and inventorying resources.
Flexibility and commitment: Must be available for on-call deployment as an intermittent federal employee and able to work for up to two weeks at a disaster site.
Physical fitness: Must be physically and medically fit to deploy and work in austere, fast-paced, and challenging environments.
Adaptability: Must be highly adaptable and able to perform duties under a wide variety of circumstances, depending on the nature of the emergency.

• Oversaw branch operations, ensuring compliance with company policies and regulatory requirements.
• Developed and implemented strategic plans to enhance customer satisfaction and retention rates.
• Led team performance initiatives, fostering a culture of accountability and continuous improvement.

• Provided technical support to team members, ensuring efficient operation of equipment and tools.
• Assisted in troubleshooting hardware and software issues, enhancing system performance.
• Coordinated training sessions for new staff, facilitating knowledge transfer and skill development.
• Developed documentation for standard operating procedures, improving consistency across processes.
• Assisted in patient care and therapy
• Ordered departments' Supplies