Glenna Peters

Experienced and enthusiastic individual with a strong work ethic, committed to ensuring customer satisfaction. Trained in providing superior customer service while maintaining focus on both the bottom line and customer fulfillment. Possesses extensive experience in handling high volume and fast-paced environments, bringing a wealth of knowledge in sales, bookkeeping, and clerical tasks.

• Provided exceptional, friendly, and fast service.
• Anticipated and addressed guests' service needs.
• Up-sell menu items diplomatically and effectively.
• Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guest's expectations, timely and accurate payment processing.
• Maintained knowledge of menu and restaurant policies and procedures, helped co-workers when needed.
• Routine opening and closing duties and side-work, such as setting tables, cleaning glassware, counters, organizing storage areas, cleaning restrooms and floors.
• Basic accounting, managing closing bookkeeping - inventory and stock management.
• Lead sales representative, managing prospective clients.
• Responsible for handling all inbound inquiries.
• Creating marketing material.
• Responsible for following up with prospects in a timely manner.

ServSafe &

Fair Housing Act