Glennard Brown
Bridgeport
Summary
Adept at enhancing operational efficiency and customer satisfaction, I leveraged my attention to detail and strong communication skills at Branfon Honda to train technicians and streamline repair processes. My leadership as a Produce Manager at Resturant Depot led to significant waste reduction and improved team performance, showcasing my ability to multitask and thrive under pressure.
Overview
10
10
years of professional experience
Work History
Technician
Branfon Honda
06.2019 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Tested systems, noting issues and completing preventive maintenance.
Produce Clerk
Shop Rite
12.2018 - Current
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
Produce Manager
Resturaunt Depot
02.2016 - 02.2018
- Maintained a clean and organized produce department, ensuring compliance with health and safety regulations.
- Conducted thorough quality checks on incoming produce shipments, guaranteeing freshness on store shelves.
- Streamlined restocking process by creating an efficient system for unloading deliveries and organizing backroom storage areas.
- Reduced waste by effectively managing overstocked or expired items, implementing markdowns or donations as appropriate.
- Assisted with training new team members, sharing best practices and helping them acclimate to a fast-paced work environment.
Produce Manager / Key Holder
B Fresh
02.2015 - 02.2016
- Trained and supervised produce staff for optimal performance and adherence to company policies.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
- Coached and mentored new team members.
- Assisted customers with produce questions.
- Conducted regular inventory audits, addressing discrepancies and minimizing shrinkage due to theft or spoilage.
- Maintained produce area and kept produce storage area clean and sanitary.
Education
Highschool Diploma -
Academy of Information Technology And Enginnerring
Stamford, CT06.2007
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Written/Verbal communication
Timeline
Technician
Branfon Honda
06.2019 - Current
Produce Clerk
Shop Rite
12.2018 - Current
Produce Manager
Resturaunt Depot
02.2016 - 02.2018
Produce Manager / Key Holder
B Fresh
02.2015 - 02.2016
Highschool Diploma -
Academy of Information Technology And Enginnerring
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