Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

GlennAsia White

Cincinnati,OH

Summary

Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Health Center Assistant for surgery

Planned Parenthood
12.2022 - Current
  • Increased efficiency in appointment scheduling by implementing an online booking system to streamline the process.
  • Participated in ongoing professional development opportunities to stay current on industry best practices and enhance overall job performance within the health center setting.
  • Assisted medical professionals with patient care tasks, ensuring timely treatment and a seamless experience for patients.
  • Maintained confidentiality of sensitive medical information, complying with HIPAA regulations and protecting patient privacy rights.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Improved patient satisfaction by providing efficient and friendly service during registration and check-in processes.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Facilitated communication between healthcare providers, patients, and family members when necessary to ensure clear understanding of treatment plans or follow-up instructions.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans that addressed individual patient needs, resulting in improved overall health outcomes.
  • Taught patients about medications, procedures, and care plan instructions.

Group Leader

St. Joseph Orphanage
02.2016 - 08.2021
  • Participate in the development of the youth treatment/service plans
  • Interact with the youth to develop a trusting, supportive relationship while assisting in achieving identified goals
  • Ability to provide oversight and participate in 1-on-1 activities with the client according to treatment plan
  • Ability to engage clients; document conversations and outcomes and submit paperwork for billing
  • Identify outside resources and services in the community for youth development and goal attainment
  • Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
  • Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.

Education

High School Diploma -

Taft High School
Cincinnati, OH
05.2015

Skills

  • Customer service
  • Documentation review
  • Care plans
  • Leadership
  • Analysis
  • Proficient in Microsoft Office
  • Excel
  • Word
  • Powerpoint
  • Strong observational skills
  • Non-judgmental approach
  • Excellent communication and interpersonal abilities
  • Being able to stay calm in difficult situations
  • Record keeping
  • Quality improvement
  • Patient relations

Certification

CPR & FIRST AID

STATE TESTED NURSING ASSISTANT

Timeline

Health Center Assistant for surgery

Planned Parenthood
12.2022 - Current

Group Leader

St. Joseph Orphanage
02.2016 - 08.2021

High School Diploma -

Taft High School

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GlennAsia White