Glenn L Miles II
Washington
Summary
Well-qualified Brand Ambassador familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
1
1
year of professional experience
Work History
Brand Ambassador/Sales Representative
True Honey Teas
01.2023 - 12.2023
- Demonstrated product knowledge to effectively address client inquiries and concerns.
- Regularly exceeded sales targets by actively listening and engaging with customers, and adjusting strategies accordingly.
- Established rapport with customers through active listening skills to better understand their needs and preferences.
- Provided exceptional customer service by addressing issues promptly and professionally, ensuring high levels of satisfaction among clients.
- Managed regional trade shows and events, handling logistics, setup, breakdown, and inventory.
Production Assistant
Citi
10.2023 - 10.2023
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Supported production needs by moving items between staging areas.
- Supported on-time project completion by effectively prioritizing tasks and managing workflow.
- Assisted in meeting tight deadlines by efficiently coordinating tasks with other team members.
- Reduced production errors through close attention to detail and thorough quality control checks.
Team Lead/Brand Ambassador
Walmart
09.2023 - 09.2023
- Strengthened relationships with retail partners by providing exceptional support, education, and communication on products and promotions.
- Delegated task to team members and organized break schedules.
- Exceeded client expectations through timely event set-up, professional demeanor, and proactive problem-solving skills.
- Maintained accurate records of activation and customer interactions.
- Developed recap report to communicate key details about the outcome of the activation.
Team Lead/Brand Ambassador
Digital Pioneers Academy Public Charter School
07.2023 - 09.2023
- Enhanced brand visibility by executing strategic marketing campaigns, scouting new locations, and collaborating with team members.
- Optimized local market impact through strategic selection of venues for maximum visibility within target demographics.
- Set up and broke down promotional booths and tents and talked to potential customers for successful promotional events.
- Maintained clean, organized and professional work environment.
- Engaged customers to communicate key client information.
- Canvassed the community to engage community members, informing them about the client, generating at least 10 leads daily.
Brand Ambassador/Production Assistant
Major League Soccer
06.2023 - 07.2023
- Drove customer engagement by creating interactive activities that showcased the unique features of promoted products.
- Exceeded client expectations through timely event set-up, professional demeanor, and proactive problem-solving skills.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Established and maintained positive relationships with customers.
Brand Ambassador
Toyota
01.2023 - 04.2023
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Registered thousands of event attendees for product demonstrations and test drives.
- Maintained safety protocols, by directing both drivers and attendees during vehicle test drives.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
Brand Ambassador/Production Assistant
Continental Tire
03.2023 - 03.2023
- Set up and broke down promotional trailer, booths, and tents and talked to potential customers for successful promotional events.
- Developed creative displays and signage to draw customers to products.
- Provided exceptional customer service to drive satisfaction.
- Increased brand awareness through interactive demonstrations, giveaways, and brand promotion.
Education
Bachelor of Arts - Finance
Morehouse College
Atlanta, GA06.2009
Skills
- Relational Skills
- Effective Customer Communication
- Critical Thinking
- Active Listening Skills
- Large Crowd Management
- Prepare Displays
- Influential and Persuasive
- Tradeshows
- Display Set Up and Arrangement
- Product and Service Knowledge
- Interpersonal Communication Skills
- Creative Solutions
Timeline
Production Assistant
Citi
10.2023 - 10.2023
Team Lead/Brand Ambassador
Walmart
09.2023 - 09.2023
Team Lead/Brand Ambassador
Digital Pioneers Academy Public Charter School
07.2023 - 09.2023
Brand Ambassador/Production Assistant
Major League Soccer
06.2023 - 07.2023
Brand Ambassador/Production Assistant
Continental Tire
03.2023 - 03.2023
Brand Ambassador/Sales Representative
True Honey Teas
01.2023 - 12.2023
Brand Ambassador
Toyota
01.2023 - 04.2023
Bachelor of Arts - Finance
Morehouse College
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