Summary
Work History
Education
Skills
Languages
Timeline
Generic

Glenny Espinal

Queens,NY

Summary

Compassionate CNA with experience at Park Terrace, adept at monitoring vital signs and providing emotional support. Recognized for enhancing patient independence through effective care plans and strong teamwork. Skilled in clinical documentation and maintaining HIPAA compliance, ensuring a safe and dignified environment for all patients.

Work History

Costumer Service

Tropical Smoothie Cafe
8719 Avenue D Unit G1, Brooklyn, NY 11236
2025 - 2026
  • Enhanced dealership reputation by delivering exceptional customer service experiences.
  • Provided exceptional customer service with timely communication regarding delivery statuses.
  • Provided exceptional customer service, resolving issues promptly and ensuring satisfaction.
  • Delivered world-class customer service to internal and external customers.
  • Received consistent excellent feedback on work quality and customer service.
  • Evaluated data to identify trends and determine customer service needs.
  • Provided exceptional customer service to clients, responding to questions effectively.
  • Provided exceptional customer service by promptly resolving issues and complaints.
  • Revolutionized customer service protocols, significantly improving customer satisfaction ratings.
  • Provided friendly, helpful customer service to over Number customers daily.
  • Accurately handled cash register transactions while providing excellent customer service.

Cna

Park Terrace
59-20 Van Doren St, Flushing, NY 11368
2021 - 2024
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Monitored vital signs and reported changes to nursing staff for timely intervention.
  • Maintained cleanliness and organization of patient areas to promote a safe environment.
  • Documented patient care activities accurately in electronic health records system.
  • Collaborated with healthcare team members to develop individualized care plans.
  • Adapted quickly to changing patient needs, providing compassionate support at all times.
  • Participated in training sessions to enhance caregiving skills and knowledge base.
  • Assisted patients with daily living activities, promoting independence and dignity.

Education

High School Diploma -

Walter G Occonell
110 Dixon Ave Copiague

CNA

Heart Savers
03.2019

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Bathing assistance
  • Attention to detail
  • HIPAA compliance
  • Feeding assistance
  • Basic life support
  • Dressing assistance
  • Maintaining confidentiality
  • Compassionate communication
  • Patient transfers
  • Emotional support
  • Complex Problem-solving
  • Emergency response
  • Clinical documentation
  • Wound care
  • Problem-solving
  • Multitasking and organization
  • Critical thinking
  • Team collaboration
  • Active listening
  • Flexibility and adaptability
  • Conflict resolution
  • Health monitoring

Languages

Blingual
Professional Working

Timeline

Costumer Service

Tropical Smoothie Cafe
2025 - 2026

Cna

Park Terrace
2021 - 2024

High School Diploma -

Walter G Occonell

CNA

Heart Savers

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