Alondra Rodriguez
Summary
Resourceful Customer Service Operator experienced in enhancing customer relationships and improving service procedures. Achieved increased efficiency and customer satisfaction through effective communication, active listening, and problem-solving skills. Focused on adapting to fast-paced environments while maintaining composure under pressure.
Overview
6
6
years of professional experience
Work History
Costumer service
GC Services
El Paso
08.2022 - 10.2025
- Assisted in troubleshooting escalated customer service issues.
- Provided friendly customer service while interacting with clients.
- Provided excellent customer service during every journey.
- Analyzed customer feedback to improve customer service processes.
Cashier/ waitress
Los Toreados Restaurant
El Paso
01.2020 - 07.2022
- Processed customer transactions efficiently and accurately at busy restaurant.
- Managed cash register, ensuring proper handling of cash and credit payments.
- Assisted customers with menu selections and answered inquiries promptly.
- Coordinated with kitchen staff to ensure timely order completion for guests.
- Maintained cleanliness and organization of the checkout area during shifts.
- Handled customer complaints with professionalism and provided effective solutions.
Education
Del Valle High School
El Paso, TXSkills
- Customer service
- Retail customer service
- Client management
- Transaction processing
- Cash handling
- Troubleshooting
- Problem solving
- Quality control
- Inventory management
- Attention to detail
- Time management
- Flexibility
- Cleaning techniques
- Floor maintenance
- Feedback analysis
Languages
English
Professional
Spanish
Professional
Timeline
Costumer service
GC Services
08.2022 - 10.2025
Cashier/ waitress
Los Toreados Restaurant
01.2020 - 07.2022
Del Valle High School