Open To Work
Teresalina Garre
Torrington,CT
Work Preference
Summary
Dynamic customer service professional with a proven track record at FinancialForce, recognized for delivering exceptional service and fostering client loyalty. Skilled in customer service analysis and adept at resolving complex issues, I excel in fast-paced environments while maintaining strong communication and organizational skills. Committed to enhancing customer satisfaction and driving repeat business.
Overview
1
1
Certification
Work History
Costumer Service
FinancialForce
Ct
04.2015 - 2015
- Conducted customer service training sessions for new team members.
- Communicated effectively with students and provided outstanding customer service.
- Provided excellent customer service, fostering repeat business from satisfied patrons.
- Assisted customers by providing exceptional customer service and processing transactions.
- Addressed and resolved customer complaints and answered subsequent customer service questions.
- Facilitated cross-departmental meetings to ensure cohesive customer service strategies.
- Trained stock team in merchandising, storage management and customer service.
- Supported team with customer service issues, voids and returns.
- Boosted company reputation by delivering exceptional customer service to clients.
- Immediately brought critical issues to customer service manager for resolution.
- Exceeded performance expectations, receiving recognition for outstanding customer service skills.
- Monitored tables for guest needs to identify customer service opportunities.
- Accurately handled cash register transactions while providing excellent customer service.
- Maintained customer service standards for department and company at large.
- Reviewed customer feedback to determine strategies for improving customer service.
- Delivered exceptional customer service with timely communication and proactive problemsolving.
- Provided exceptional customer service, addressing inquiries promptly and professionally.
- Offered excellent customer service, addressing client concerns promptly and professionally.
- Maintained excellent customer service with timely deliveries and professional communication.
- Alleviated customer service needs with policy-appropriate solutions.
- Managed customer service effectiveness by monitoring performance and assessing metrics.
- Delivered exceptional customer service for positive client experiences and repeat business.
- Provided exemplary customer service to guests.
- Managed customer service inquiries and complaints for customer satisfaction.
- Coached call center staff through challenging customer service issues.
- Exceeded performance metrics consistently by delivering exceptional customer service experiences.
Staff Mentally Challenge
Baraco Corp
CT
10.2014 - 2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma - Accontinc At Infotech Dominican Republic
Fray Ramon Pné
Santo Domingo Dominican Republic05.2000
Skills
Customer service experience
Customer service standards
Healthcare customer service
Customer service representation
Customer service in spanish
Customer service and care
Proficient customer service
Delivers exceptional customer service
Customer service background
Excellent customer service skills
Customer service abilities
Strong customer service
Customer service monitoring
Customer service orientation
Customer service analysis
Attentive customer service
International customer service
Customer service expert
Brake system customer service
Customer service and communication skills
Customer service
Accomplishments
Enjoy working
Certification
Pmt
AID
CNA
Languages
English,Spanish
Native or Bilingual
Timeline
Costumer Service
FinancialForce
04.2015 - 2015
Staff Mentally Challenge
Baraco Corp
10.2014 - 2014
High School Diploma - Accontinc At Infotech Dominican Republic
Fray Ramon Pné