Glerice Catelyn Obrero
Sweetgreen
Santa Clara,CA
1
Language
11
years of professional experience
Work History
Kitchen Lead
9 Months- Supervised daily kitchen operations to ensure high-quality food preparation and service.
- Trained and mentored kitchen staff on food safety standards and best practices.
- Streamlined ingredient inventory processes, reducing waste and improving freshness of products.
- Implemented training programs to enhance team efficiency and culinary skills.
- Monitored equipment maintenance schedules, ensuring operational readiness and compliance with safety regulations.
Barista
7 Months- Prepared high-quality beverages, ensuring consistency and adherence to Starbucks standards.
- Operated espresso machines and brewing equipment with precision to enhance beverage quality.
- Trained new baristas on beverage preparation and customer service protocols for operational efficiency.
- Maintained cleanliness of workstations to comply with health and safety regulations.
- Provided exceptional customer service, resolving inquiries and enhancing overall guest experience.
- Collaborated with team members to optimize workflow during peak hours for improved service speed.
Shift Lead
7 Years 1 Month- Answered customer inquiries and solved issues promptly
- Certified ServSafe Manager
- Trained new associates on how to operate cash register, properly and safely cook food and serve guests in a friendly and welcoming manner
- Inspected product deliveries and monitored food preparation methods to ensure food safety
- Managed store sales, weekly inventory and bank deposits
- Monitored and passed all food safety inspections by the County of Santa Clara
- Conducted interviews and helped decide on the hiring process
- Recommended new and better sales techniques
Supervisor
3 Years 2 Months- Maintained accurate records of daily transactions and deposits
- Contributed innovative ideas and solutions to enhance team performance
- Effectively resolved guest complaints and addressed employee issues professionally to maintain a positive work environment
- Delivered exceptional, fast and friendly service
- Organized and distributed new products to designated locations
- Completed day-to-day duties accurately and efficiently
Education
Pre-liberal Arts - Major Emphasis in Science, Math and Engineering
Skills
Team player and effective in high-pressure
fast-paced environments
Good communication skills
fast learner and reliable
Strong organizational and time management skills
Strong work ethic with the ability to follow instructions
Languages
English
Full Professional
Timeline
Barista
Starbucks Great America
01.2026 - 08.2026Read More
Kitchen Lead
Sweetgreen
11.2025 - CurrentRead More
Shift Lead
Panda Express
03.2018 - 04.2025Read More
Supervisor
California’s Great America
10.2015 - 12.2018Read More
Mission College
Pre-liberal Arts from Major Emphasis in Science, Math and Engineering
Read More