Gloria A. Williams
Summary
Experienced with product development, market analysis, and lifecycle management. Utilizes cross-functional collaboration to drive product success and adaptability to changing market needs. Strong understanding of strategic planning and execution to achieve business objectives.
Results-driven project manager experienced in business technology, specializing in the development of strategic roadmaps and innovative solutions that enhance SaaS implementations, digital content delivery, mobile platforms, eCommerce, and social media collaboration.
Expertise in managing complex projects while effectively navigating issue and risk management, vendor relations, change management, and conflict resolution through agile and waterfall methodologies.
Proven ability to lead diverse domestic and international teams across multiple locations and time zones, fostering cohesive project environments through strong resource management skills. Committed to adhering to best practices and Project Management Institute (PMI) guidelines to ensure successful project outcomes.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Project Manager
DXC Technology (f.k.a. Computer Sciences Corporation)
10.2016 - Current
- Create and maintain project plans, establish project goals, objectives and scope; identify success criteria, assumptions, constraints, roles and responsibilities;
- Create project organization chart, communication plans, risk and issues management procedures, testing approaches, and change management approaches.
- Manage projects through internal and external audits.
- Monitor requirements traceability through Integrated, Systems, and User Acceptance Testing.
- Manage project budgets.
- Estimate and forecast scope, timeline, budgets, and resources.
- Work with end users and stakeholders to identify the most efficient and cost effective approaches for system implementations.
- Manage project teams through the SDLC, including defect tracking, resolution, and post implementation support.
Product Manager
DXC Technology
2022 - Current
- Lead cross-functional teams to drive product development and launch strategies.
- Define product vision and roadmap, aligning with client needs and market trends.
- Manage stakeholder relationships, ensuring alignment on project objectives and timelines.
- Conduct market analysis to identify opportunities for product innovation and enhancement.
Project Manager / Business Analyst
American Heart Association, National Center
04.2010 - 10.2016
- Managed project budget, schedules, and resources throughout Initiation, Planning, Execution, Monitoring and Controlling, and Closing.
- Delivered mobile efforts for Apple and Android OS, for tablets and phones.
- Delivered web-based solutions with responsive design, social media, and Accessibility compliance.
- Developed use cases, user stories, test plans and project plans for requirements.
Project Manager / Business Analyst
Computer Sciences Corporation
09.1997 - 04.2010
- Created and maintained project plans, established project goals, objectives and scope; identified success criteria, assumptions, constraints, roles and responsibilities;
- Created project organization chart, communication plans, risk and issues management procedures, testing approaches, and change management approaches.
- Performed business analyst functions: creating test plans, resolving defects, developing specifications, progressing through Model Office procedures from Unit Test through Acceptance Test.
- Managed projects through internal and external audits.
- Monitored requirements traceability through Integrated, Systems, and User Acceptance Testing.
- Conducted training, performance evaluations, and made resource assignments for project teams in the United States and internationally.
- Estimated and forecasted scope, timeline, budgets, and resources.
- Conducted Discovery studies, working with vendors, end users, and stakeholders to identify the most efficient and cost effective approaches for system implementations.
- Managed multiple project teams through the SDLC, including defect tracking, resolution, and post implementation support.
Education
Bachelor of Science -
Texas A & M University
College Station, TXSkills
- Organization and Administration
- Project Management Team Building and Leadership
- Staffing (Resource Planning and Allocation), Budgeting Planning, and Scheduling
- Multi-Project Administration
- Excellent oral and written communication skills
- Proven ability to reach goals
- Strong organizational and analytical skills, detail-oriented, skillful problem solver
- Motivated, outgoing, productive, reliable, self-disciplined, and successful
Accomplishments
- Speaker at multiple customer conferences for over four years
Certification
- SAFE Agilist Certification (Product Owner, Release Train Engeer)
- PMI (Project Management Institute) Certification – In progress
- Business Analyst Certification
- Computer Sciences Corporation
Timeline
Project Manager
DXC Technology (f.k.a. Computer Sciences Corporation)
10.2016 - Current
Project Manager / Business Analyst
American Heart Association, National Center
04.2010 - 10.2016
Project Manager / Business Analyst
Computer Sciences Corporation
09.1997 - 04.2010
Product Manager
DXC Technology
2022 - Current
Bachelor of Science -
Texas A & M University
AWARDS
Computer Sciences Corporation: - Employee of the Quarter Awards, American Heart Association - Business Technology Employee Recognition Award