Summary
Overview
Work History
Education
Skills
Timeline
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Gloria Bermudez

Homestead,FL

Summary

I am an energetic, ambitious individual with a mature and responsible approach to any task that I undertake, or situation that I am presented with. I work very well independently and in group settings. I am also someone who has great people person skills and has the ability to understand and interact with both adults and children. I have a passion for helping others and early childhood education. I believe I am a valuable asset and positive role model in many different settings. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Library Associate 2

Homestead Cybrarium
Homestead, FL
01.2021 - Current
  • Providing excellent customer service
  • Assists patrons with locating materials or the reference desk, using computers, or explaining procedures
  • Checks in and processes library materials as necessary
  • Accepts and processes fines, fees, or other payments
  • Provides information regarding programs, events, conference rooms, etc
  • Shelving library materials
  • Update current patron files and information accordingly
  • Answer phone calls and emails in a timely manner.
  • Processed incoming and outgoing inter-library loan requests from other libraries around the state.
  • Resolved complaints from patrons regarding lost or damaged materials or any other inquiries related to library services.
  • Lent, reserved and collected books at circulation desks and processed for inter-library loans.
  • submit bibliographic and item record requests
  • Putting barcodes and making labels for donation books
  • Enforced current library policies fairly with patrons.
  • Answered patrons' questions and assisted in finding materials requested.
  • Greeted patrons upon entrance to library and offered assistance with needs or issues.

Receptionist

A Learning Daycare and Academy for Kids
01.2020 - 04.2020
  • Greet parents, guardians, and children each morning
  • Update current client files and information accordingly
  • Provide parents, guardians and interested clients of pertinent information
  • Follow-up with interested clients accordingly
  • Schedule appointment times for interested clients to tour the facility
  • Answer phone calls and emails in a timely manner
  • Send out daily incident reports as needed to parents or guardians
  • Provide and maintain welcome packets for new and interested clients.

Teachers Assistant

Assurant Learning Center
02.2019 - 10.2019
  • Assist classroom teacher in preparation of daily activities
  • Assist with the monitoring and safety of the children
  • Maintain cleanliness and sanitation of the classroom
  • Provide a safe and enjoyable environment for the children.

Activity Leader

Gulfstream Elementary School
09.2016 - 02.2019
  • Manage/Assist a classroom size of 30+ children (Pre-K – 5th grade)
  • Prepare and distribute snacks for all children
  • Develop and coordinate activities and projects for all ages
  • Assist children with homework.

Sales Associate

Walmart
11.2015 - 12.2016
  • Cashier
  • Stocking and inventory
  • Customer Service
  • Manage and organize the shelves by item type.

Education

Associate of Science - Medical Administrative Billing And Coding

Keiser University
Fort Lauderdale, FL
07-2022

Skills

  • Telephone Etiquette
  • Sorting and Processing Donations
  • Patron Registration
  • Material Shelving
  • Bilingual – English and Spanish
  • Proficient in Microsoft Word
  • Adaptive to new applications and technologies
  • Data entry
  • The ability to work effectively under pressure,
  • Effectively works well in a team setting or individually
  • Strong interpersonal communication skills and extreme empathy for others
  • Strong attention to detail and organization,
  • Self-disciplined and motivator
  • Effective problem-solving skills

Timeline

Library Associate 2

Homestead Cybrarium
01.2021 - Current

Receptionist

A Learning Daycare and Academy for Kids
01.2020 - 04.2020

Teachers Assistant

Assurant Learning Center
02.2019 - 10.2019

Activity Leader

Gulfstream Elementary School
09.2016 - 02.2019

Sales Associate

Walmart
11.2015 - 12.2016

Associate of Science - Medical Administrative Billing And Coding

Keiser University

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Gloria Bermudez