Gloria Blanco
Miami,USA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
11
11
years of professional experience
Work History
Office Manager
3a Graphix
Hialeah, FL
03.2020 - Current
- Oversaw daily office operations, ensuring efficient workflow and resource allocation.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Implemented office policies, enhancing organizational effectiveness.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Provided 100% backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Office Assistant
Abc Daycare And Preschool
Hialeah, FL
08.2015 - 03.2020
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Maintained business records by updating customer information.
- Dispersed incoming mail to correct recipients throughout office.
- Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
- Assisted educators in preparing educational materials and organizing classroom activities.
- Coordinated parent communication, addressing inquiries and providing updates on child progress.
- Maintained organized records of student attendance, enrollment, and health information for over 100 students.
Education
High School Diploma -
Hialeah Miami Lakes Senior High School
Hialeah06.1996
Skills
- Office management
- Customer relations
- Scheduling and calendar management
- Administrative support
- Team supervision
- Decision-making
- Problem-solving
- Data entry
- Multitasking and organization
- Excellent communication
- Phone and email etiquette
Languages
English Native/ Bilingual
Spanish Native/ Bilingual
Timeline
Office Manager
3a Graphix
03.2020 - Current
Office Assistant
Abc Daycare And Preschool
08.2015 - 03.2020
High School Diploma -
Hialeah Miami Lakes Senior High School