Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gloria Bracero

Greenville,SC

Summary

Efficient and detailed oriented with 17 years of RSC support experience. Fluent in Spanish and English and a quick learner to new experiences.

Overview

17
17
years of professional experience

Work History

Regional Support Center Representative

Spectrum
06.2007 - Current
  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Enhanced company reputation by providing exceptional customer service and support.
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
  • Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
  • Assisted in training new hires and offered ongoing support to help them reach their full potential.
  • Tech support duties

Education

GED -

MCDI
Springfield, MA
03.1994

Skills

  • Customer Support
  • Goal-oriented mindset
  • Customer Relations
  • Data entry proficiency
  • Telephone reception
  • Technical Troubleshooting

Timeline

Regional Support Center Representative

Spectrum
06.2007 - Current

GED -

MCDI

Similar Profiles

CREATE PROFILE
Gloria Bracero