Summary
Skills
Work History
Overview
Work Availability
Education
Accomplishments
Receptionist
Gloria Bramlett

Gloria Bramlett

Chandler,AZ

Summary

Goal-oriented Legal professional experienced in providing administrative support to legal departments with focus on document management. Demonstrated ability in interpreting legal documents and policies. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Skills

Analytical and Critical Thinking

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Work History

Legal Assistant

Office Of Medicare Hearings & Appeals
01.2019 - 01.2023
  • Maintained case file to record actions, events, exhibits, information and materials related to case hearing or case disposition.
  • Exhibited administrative record for including all materials received in case file.
  • Prepared routine correspondence, notices and papers on case status, including notices of dismissal, extensions and other similar actions.
  • Reviewed automated and hardcopy documents and materials for each completed case to verify adherence to procedural requirements for closing case.
  • Identified deficiencies, tracked and acquired necessary materials, record information and verified adequacy of records before closing case file.
  • Tracked case development to verify case milestones are progressing as planned.
  • Tracked timely notification and scheduling of all appeals to ensure that parties and participants are legally notified prior to hearing.
  • Participated in processes to identify legal and office procedures and work flow patterns that can be improved through application of automated business process.
  • Stayed abreast of industry developments and emerging trends by attending relevant seminars or workshops, applying newly acquired knowledge to enhance job performance continuously.
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Conducted comprehensive legal research using various resources such as online databases and government agencies to support case strategies effectively.
  • Communicated pertinent information to clients via phone, email, and mail.
  • Prepared and drafted correspondence and legal forms to maintain smooth communications.
  • Provided valuable training and support to junior staff members as needed, fostering collaborative work culture that promoted professional growth for all team members.
  • Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
  • Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
  • Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
  • Streamlined administrative processes for better efficiency in handling caseloads, reducing paperwork backlog, and ensuring timely completion of tasks.

Justice System Clerk

Maricopa County Superior Court
02.2008 - 01.2019
  • Assisted litigants in filling out legal forms for filing of legal actions.
  • Facilitated monthly workshops in support of explaining court processes and procedures.
  • Assisted litigants in securing Protective orders in completion of necessary paperwork.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Interacted with litigants and attorneys by phone, email, or in-person to provide information.
  • Verified transactions, document orders and shipping dates and entered information into databases and reports.
  • Edited and proofread legal documents for accuracy and completeness.
  • Reviewed case files, records and other legal documents to obtain information to respond to requests.
  • Facilitated communication between departments through prompt forwarding of messages and coordination of inter-departmental meetings.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into team.
  • Increased efficiency by streamlining filing systems and organizing important documents.
  • Maintained professional atmosphere within office setting through effective communication skills and polished presentation abilities.
  • Contributed to success of projects by conducting thorough research and compiling relevant information for use by team members.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Processed documents and materials to disseminate information to appropriate parties.
  • Assisted with onboarding of new employees.
  • Edited documents to keep company materials free of grammar errors.
  • Supported staff on special assignments and ad hoc projects.
  • Compiled and analyzed data to produce reports.

Overview

15
15
years of professional experience

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Education

Bachelor of Arts - Psychology

Ottawa University
Ottawa, KS
01.2010 - 03.2012

Accomplishments

  • Managed more than 50 client cases per week.
  • Maintained more than 1,000 files, while tracking and managing filing service for up to 100 files per day.
  • Documented and resolved filing deficiencies which led to effective and efficient case processing.
  • Collaborated with team of 20 in the development of electronic case filing.
Gloria Bramlett