Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gloria Campos

Providence

Summary

Senior Operations Analyst well-versed in business reporting, compliance requirements, and process optimization. Well-organized and hardworking with excellent planning, problem-solving and communication skills developed over many years in the field.

Overview

13
13
years of professional experience

Work History

Senior Operations Analyst

Bank of America
Riverside
11.2018 - Current

Working in corporate accounts payable, US invoicing department processing invoices in Appian and eLedger system for compliance with corporate expense policies.

Assist the team in communicating errors and resolutions with employees submitting invoices for payment while maintaining department deadlines. Additionally I work with preparing and processing litigation settlements deemed needing “Special Handling”.

Operation Analyst

Bank of America
Riverside
03.2014 - 11.2018

Worked with the Vendor Management team, creating new vendors profiles and updating existing vendor records.

Reviewing tax documents making sure the vendor is in compliance with the IRS.

Creating domestic and international vendor records making sure the records are in compliance with corporate policies.

Insurance Specialist

CVScaremark
Lincoln
01.2012 - 02.2014
  • Facilitated dispute resolution between customers and insurance providers when necessary.
  • Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
  • Reviewed client policies to confirm coverage, communicated with clients over the phone to provide coverage information.

Education

High School Diploma -

Central High School
Providence, RI
06-2001

Some College (No Degree) - Accounting And Finance

Community College of Rhode Island
Warwick, RI

Skills

  • Invoicing systems
  • Financial analysis
  • Regulatory compliance
  • Vendor management
  • Data analysis
  • Customer service
  • Problem solving
  • Attention to detail
  • Time management
  • Team collaboration
  • Documentation management
  • Teamwork
  • Critical thinking
  • Data collection
  • Bilingual (Spanish)

Languages

Spanish
Native/ Bilingual

Timeline

Senior Operations Analyst

Bank of America
11.2018 - Current

Operation Analyst

Bank of America
03.2014 - 11.2018

Insurance Specialist

CVScaremark
01.2012 - 02.2014

High School Diploma -

Central High School

Some College (No Degree) - Accounting And Finance

Community College of Rhode Island
Gloria Campos