Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Zachary Dable

Zachary Dable

Nashville,TN

Summary

Detail-oriented professional skilled in billing, data management, and technical support. Experienced in mentoring teams, optimizing processes, and delivering accurate results under pressure. Proficient in financial services, customer service, dispatch coordination, and operational support, with expertise in Salesforce, spreadsheet integration, and cross-department collaboration to resolve delays and ensure data accuracy.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Administrative & Operations Specialist

Alliance Global Solution
08.2025 - Current
  • Bill and close tickets and cases in Salesforce, ensuring accurate documentation.
  • Maintain and update multiple drop tracker spreadsheets with Salesforce integration, validating, syncing, and correcting data for accuracy.
  • Manage dispatch operations, resolve delays, and assign subcontractors work.
  • Oversee 811 processes: ticket submissions, updates, and spreadsheet synchronization; support Drive-Out Program.

Billing Data Specialist

Sunna Fiber LLC
06.2024 - 04.2025
  • Reviewed and organized technician data to ensure accurate invoicing.
  • Managed spreadsheets, enhancing billing accuracy and record-keeping.
  • Recorded vehicle maintenance details and ensured compliance with service schedules.

Lead Technician

Sunna Fiber LLC
08.2023 - 06.2024
  • Implemented network repairs, improving service reliability.
  • Led crews and mentored junior technicians, fostering skill development.
  • Coordinated dispatch operations to ensure timely service delivery.

Teller

Illinois National Bank
12.2022 - 08.2023
  • Processed daily transactions including deposits, withdrawals, check cashing, and transfers.
  • Maintained balanced cash drawers and performed end-of-day reconciliations.
  • Provided customer service by addressing inquiries and promoting products.

Education

Bachelor of Arts - Commercial Music

Millikin University
Decatur, IL
05.2021

Skills

  • Adaptable & Flexible
  • Communication
  • Critical Thinking
  • Customer Service
  • Data Analysis
  • Detail-Oriented
  • Inventory Management
  • Invoicing Systems
  • Leadership & Training
  • Multitasking & Time Management
  • Operational Efficiency
  • Organizational Skills
  • Problem-Solving
  • Quick Learner
  • Technical Documentation

Certification

  • Bookkeeping Certification - Intuit
  • QuickBooks ProAdvisor Certification Level 1 - Intuit
  • QuickBooks Online Payroll Certification - Intuit
  • OSHA 30-Hour General Industry Safety and Health Certification - Occupational Safety and Health Administration
  • Certified Fiber Optic Technician - Fiber Broadband Association

Timeline

Administrative & Operations Specialist

Alliance Global Solution
08.2025 - Current

Billing Data Specialist

Sunna Fiber LLC
06.2024 - 04.2025

Lead Technician

Sunna Fiber LLC
08.2023 - 06.2024

Teller

Illinois National Bank
12.2022 - 08.2023

Bachelor of Arts - Commercial Music

Millikin University

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