Gloria Canty

Customer service-oriented professional with time management and leadership skills. Facilitate efficient workflows and communicate effectively with co-workers, patients, and staff. Follow policies, procedures, and guidelines to assure consistent quality. Maintain and ensure patient privacy and confidentiality. Healthcare Administrator with proven to deliver exemplary healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved healthcare management. Proven problem solver and an excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized
for staff development leading to high-performing teams. Highly skilled and enthusiastic professional with over four years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management, and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service. Hardworking Package Handler with more than three years in package handling. Effective working independently and using appropriate judgment. Well-equipped to load and unload packages quickly and efficiently and move products by hand or with essential material handling equipment. Excellent interpersonal, organizational, and time management abilities.

• Business Operations Practice Structure Leadership & Management Medical Administrative Procedures
• Healthcare Ethics HIPAA Compliance Accounting Payroll Appointment Scheduling Insurance Verification
• CMS 1500 Processing Co-Payments UB-04 Insurance Billing Procedures Insurance Claim Cycle
• ICD-09-ICD-10
• Medical Terminology Electronic Health Records (EHR) Electronic Medical Records (EMR)
• Health Records Management Medical Records Management
• Human Resource Management Organizational Improvements Interpersonal Professional Communications