Gloria Castillo Castro
201 E Ralston St, Ontario,CA
Summary
Team-oriented, insightful and industrious with well-coordinated and results-driven mindset. Successful at adapting to changing conditions, working productively, and multitasking to handle simultaneous needs. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Orientation Leader
Cal Poly Pomona
Pomona, CA
03.2024 - 09.2025
- Communicated effectively with diverse groups to ensure a welcoming environment.
- Led small group discussions on topics such as time management, study skills, career planning, financial aid and health services.
- Assisted in the development of orientation materials for new students.
Crew Trainer
McDonald's
Ontario, CA
04.2021 - 08.2025
- Trained new crew members on operational procedures and customer service standards.
- Assisted management in resolving customer complaints and improving service quality.
- Encouraged open communication between trainees and management throughout the learning process.
Education
Bachelor of Science - Civil Engineering
California State Polytechnic University, Pomona
Pomona, CA05-2027
Skills
- Team building
- Effective communication
- MS Excel
- AutoCAD design software
- Time management
- Analytical and critical thinking
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
- The Society of Hispanic Professional Engineers- member of club
- Cal Poly Pomona Student Chapter of the American Society of Civil Engineers- member
Certification
- AutoCad essential training
Timeline
Orientation Leader
Cal Poly Pomona
03.2024 - 09.2025
Crew Trainer
McDonald's
04.2021 - 08.2025
Bachelor of Science - Civil Engineering
California State Polytechnic University, Pomona
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