Gloria Chapa
Pharr,TX
Summary
Motivated and reliable professional with strong communication skills and experience working directly with customers and clients. Known for providing exceptional service, resolving concerns quickly, and representing the company with professionalism. Detail-oriented, dependable, and able to work in fast-paced environments while maintaining a positive attitude. Committed to building trust, improving customer satisfaction, and contributing to a high-performing team.
Overview
25
25
years of professional experience
Work History
Cavenders
Sales
3300 W Frontage Rd E
01.2015 - 11.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Recognized as a One Million Dollar Club member for outstanding sales performance.
Dillards
Sales
La Plaza Mall, McAllen TX
05.2022 - 02.2023
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Provided excellent customer service, resolving complaints promptly and professionally.
- Achieved sales targets consistently by implementing effective sales strategies and techniques.
- Organized and detail-oriented with a strong work ethic.
Boot Jack
Assistant Manger
504 S Maint St McAllen, Tx 78501
05.2001 - 07.2015
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Would train employees to become better workers.
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Sales team leadership
- Customer service
- Problem-solving
- Sales professional
Accomplishments
Million Dollar Club/ Cavender's
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Dillards
Sales
05.2022 - 02.2023
Cavenders
Sales
01.2015 - 11.2025
Boot Jack
Assistant Manger
05.2001 - 07.2015