Gloria Cleary
Holbrook,NY
Summary
Accomplished Medicare ISNP Account Manager with a proven track record of over 90% growth at Centers Plan for Healthy Living. Skilled in healthcare market analysis and sales lead development, this professional excels in creating robust sales pipelines while fostering effective collaborations. Fluent in Spanish, strong verbal skills enable the exceeding of sales targets and driving of market expansion. Aim to leverage expertise to further enhance organizational growth and client engagement.
Overview
25
25
years of professional experience
Work History
Medicare ISNP Account Manager
Centers Plan for Healthy Living
Brooklyn/Bronx, NY
01.2019 - Current
- Company Overview: HMO ISNP
- Responsible for the launch of the new ISNP Plan in CPHL’s nursing homes
- Responsible for over 90% growth in all facilities
- Work collaboratively with CPHL’s senior management and participating facilities to consistently drive sales and achieve clinical metrics
- Establish, promote, and foster an ongoing collaborative communication system with nursing home personnel to educate them on the new Medicare benefits
- Create sales strategies with facility champion to develop robust sales pipeline
- HMO ISNP
Medicare Benefit Advisor
Metropolitan Jewish Health System/Elder Plan Advantage for Nursing Home Residents
Long Island, NY
04.2017 - 09.2018
- Company Overview: HMO ISNP
- Responsible for increasing awareness of Elder Plan’s Nursing Home product in contracted facilities
- Present Medicare Advantage plan and product information to nursing home residents and their families/legal guardians
- Successfully launched new contracted facilities and surpassed set expectations
- HMO ISNP
Business Development Manager
Medical Care Associates IPA
Long Island, NY
07.2016 - 01.2017
- Responsible for the hiring, licensing, training, and development of call center sales agents for the annual election period for Medicare beneficiaries
- Launched and managed a fully staffed call center while simultaneously scheduling outside sales appointments for Medicare Advantage plans
- Led network market development alongside physicians to promote and educate the community on Medicare Advantage choices
Sales Account Manager
United Healthcare Nursing Home Plan/Optum
Long Island, NY
08.2009 - 11.2015
- Company Overview: HMO ISNP
- Responsible for developing and maintaining key relationships with new and existing facility administrators to advance marketing activities and meet business goals
- Work closely with all facility champions on lead generation and enrollments
- Launched over ten new contracted nursing homes and exceeded goal with more than 80% growth
- HMO ISNP
Medicare HMO Sales Representative
Liberty Health Advantage
Long Island, NY
12.2007 - 08.2009
- Responsible for conducting health fair presentations to increase awareness of plan and obtain enrollments
- Built and cultivated relationships with community providers and helped educate them on new Medicare products and guidelines in Nassau County
Medicare HMO Sales Representative
Wellcare of New York
New York, NY
04.2004 - 09.2007
- Responsible for outside sales and marketing in the five boroughs of New York for the Medicare Advantage plan
Medicare/ Life, Health & Annuity Sales
Humana MarketPoint
Ft. Lauderdale, FL
10.1999 - 01.2004
- Medicare sales in community setting for seniors
- Launched new division of premium products: Long Term Care, Life Insurance and Annuity Sales
Education
Miami Dade College
01.1990
Skills
- Sales Lead Development
- Program Enrollment Management
- Sales Target Achievement
- Healthcare Market Analysis
- Understanding Medicare Market Dynamics
- Local Market Knowledge
- Effective Communication
- Effective Collaboration Techniques
- Effective Sales Presentations
- Solution-Oriented Selling
- Effective Written Communication
- Strong Verbal Skills
- Fluent in Spanish
Licensing And Education
- Life, Accident and Health Insurance License in the State of New York, LA-515245, Current
- Miami Dade College, 01/01/88, 01/01/90
Awards
- Award for Top Sales Account Manager (Nursing Homes), 12/2015
- Sales Excellence Award, National Top Sales Recognition (Top Five), 12/2014
- National Top Sales Recognition (Top 10), Best Outbound Verification Metrics, 12/2013
- 300 Club (For Exceeding 300 Enrollments), 12/2012
Competencies And Achievements
- Top sales performer in lead generation and enrollment
- Regularly meets or exceeds monthly sales targets
- Fully versed in healthcare and Medicare market trends
- Strong familiarity with local market and its consumers
- Strong interpersonal skills with an ability to successfully collaborate with clients
- Excellent sales presentation skills
- Consultative selling
- Excellent written and verbal communication skills
- Fluent in Spanish
Summary Of Expertise
I am an experienced, top-performing Sales Account Manager with more than 20 years in the Medicare/Medicaid market, with vast experience in sales strategic planning and operations, and knowledge of the field. I am seeking to obtain a sales role that requires broad interaction and collaboration with healthcare professionals, and active participation in the planning and implementation of the company’s goals to maximize productivity and profitability.
Timeline
Medicare ISNP Account Manager
Centers Plan for Healthy Living
01.2019 - Current
Medicare Benefit Advisor
Metropolitan Jewish Health System/Elder Plan Advantage for Nursing Home Residents
04.2017 - 09.2018
Business Development Manager
Medical Care Associates IPA
07.2016 - 01.2017
Sales Account Manager
United Healthcare Nursing Home Plan/Optum
08.2009 - 11.2015
Medicare HMO Sales Representative
Liberty Health Advantage
12.2007 - 08.2009
Medicare HMO Sales Representative
Wellcare of New York
04.2004 - 09.2007
Medicare/ Life, Health & Annuity Sales
Humana MarketPoint
10.1999 - 01.2004
Miami Dade College
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