Gloria Corvo
San Antonio,TX
Summary
Driven Front End Cashier focused on quickly processing merchandise transactions to enhance customer shopping experience. Skilled in handling returns and exchanges and answering customer inquiries. Comfortable working independently with little to no supervision.
Overview
15
15
years of professional experience
Work History
Front End Cashier Assistant
Costco
San Antonio, TX
04.2023 - Current
- Processed sales, returns, and exchanges using POS register system.
- Promoted specific items to drive sales and achieve add-on purchases.
- Learned roles of other departments to provide coverage and keep store operational.
- Greeted customers promptly and responded to questions.
- Demonstrated strong communication skills when interacting with customers and coworkers.
Membership Services Representative
Costco
San Antonio, TX
04.2023 - Current
- Maintained accurate records of member accounts, including payments and renewals.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Verified eligibility for membership programs and provided information on benefits.
- Provided superior customer service to members by responding to inquiries and resolving issues in a timely manner.
- Supported sales team members to drive growth and development.
Sales Manager
Rainbow Play Systems Of Texas
Boerne, TX
10.2020 - 04.2023
- Managed daily operations of sales department, including supervision of staff members.
- Established relationships with key clients, while maintaining existing customer base.
- Executed strategic sales plans to expand customer base and revenue.
- Directed and coordinated products, services and sales activities.
- Identified needs of customers promptly and efficiently.
Store Manager
Lane Bryant
San Antonio, TX
01.2010 - 10.2020
- Maintained accurate records of employee performance reviews.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Languages
Spanish
Native/ Bilingual
Timeline
Front End Cashier Assistant
Costco
04.2023 - Current
Membership Services Representative
Costco
04.2023 - Current
Sales Manager
Rainbow Play Systems Of Texas
10.2020 - 04.2023
Store Manager
Lane Bryant
01.2010 - 10.2020
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