Gloria Del Angel Otero
Shelbyville,TN
Summary
Reliable individual with background as Picker for large organizations. Motivated and highly communicative when working quickly while observing company procedures. Excellent contributor to large and small teams within all scales of warehouse environments.
Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals.
Overview
8
8
years of professional experience
Work History
Learning Trainer
Amazon Fullfilment Center
Mount Juliet, TN
04.2024 - Current
- Monitored team performance during post-training assessments to measure effectiveness of program.
- Evaluated operations to identify training needs and foster effective implementation and communication.
- Conducted orientations to familiarize new hires with company policies, procedures, and expectations.
- Selected and assigned instructors to conduct training.
- Assessed participant progress through quizzes, tests, surveys, and other evaluation methods.
- Monitored, evaluated and recorded training activities or program effectiveness.
- Evaluated training program outcomes and worked with management to design and implement improvements.
- Explained goals and expectations required of trainees.
- Developed and implemented comprehensive training programs for newly hired employees.
- Provided ongoing support and mentoring to employees throughout their onboarding process.
- Created spreadsheets using Microsoft Excel to track training.
- Saved formatted documents in various file formats including PDF, Word, Excel.
- Prepared reports and documents using Microsoft Excel, Word, and Access.
Ship Dock /Warehouse Order Picker
Amazon Fullfilment Center MQY1
Mount Juliet, TN
06.2023 - 04.2024
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Stacked picked items onto pallets according to customer specifications and delivery deadlines.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
- Operated pallet jacks, and other material handling equipment safely and efficiently.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Used RF scanner to pick items from bins and complete orders.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Loaded Trailers made sure all shuttles and carts were loaded on time for their CPT
- Wrapping full finished pallets
Picker
Amazon Fullfilment Center BNA3
Murfreesboro, TN
09.2021 - 10.2022
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Fulfilled orders quickly to accomplish daily activities
- Picked products from designated locations/ bins
- High paces environment
Manager
Dairy Queen Grill & Chill
Shelbyville, TN
08.2021 - 09.2021
- Monitored staff performance and addressed issues.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Delegated work to staff, setting priorities and goals.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Food and beverage operations
- Sales operations
- Administrative organization
- Trained workers in food preparation
- Cash handling
- Coached team members on food, safety and sanitation process
- Order supplies
- Open and close restaurant
- Schedule and directed staff in daily work assignments to maximize productivity
- Used excel for scheduling and restaurant files
Teacher's Assistant
Bedford County Public Schools
Shelbyville, TN
08.2017 - 08.2020
- Observed student performance in order to assess progress towards academic goals.
- Encouraged positive social behaviors among students through role modeling and conflict resolution techniques.
- Provided feedback on completed assignments or tests related to specific subject matter.
- Helped teachers with student behavior
- Support learning center environment
- Document lesson plans
- Preparing classroom for the day
- Helping student with their learning
- Monitoring student progress
- Graded assignments
- Attended school field trips and activities
- Administrative assistant
- Spanish translator
Education
High School Diploma -
Shelbyville Central High School
Shelbyville, TN05-2010
Skills
- High Rack Storage
- Heavy Lifting
- Pallet Jack Operation
- RF Scanning Devices
- Merchandise Restock
- Loading and Unloading
- Barcode Scanning
- Order Picking
- Product Location
- Warehouse Operations
- Mentoring and Training
Timeline
Learning Trainer
Amazon Fullfilment Center
04.2024 - Current
Ship Dock /Warehouse Order Picker
Amazon Fullfilment Center MQY1
06.2023 - 04.2024
Picker
Amazon Fullfilment Center BNA3
09.2021 - 10.2022
Manager
Dairy Queen Grill & Chill
08.2021 - 09.2021
Teacher's Assistant
Bedford County Public Schools
08.2017 - 08.2020
High School Diploma -
Shelbyville Central High School
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