Gloria Dorsey
North Sea Marine Services Corporation
Verona,WI
3
Languages
7
years of professional experience
Proactive and adaptable individual with extensive experience in dining event management. Known for exceptional active listening and strong multitasking abilities, contributing to a positive team atmosphere and delivering outstanding customer experiences during busy shifts.
Work History
Cruise Ship Waitress and Passenger Specialist
7 Years 3 Months- Delivered exceptional customer service in high-volume dining environment.
- Managed multiple tables efficiently while maintaining attention to detail.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Education
Bachelor of Science - Hotel And Restaurant Management
High School Diploma
Skills
Customer service
Strong multitasking
Team collaboration
Active listening
Time management
Dining event management
Regulatory compliance
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Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Spanish
Limited Working
Timeline
Cruise Ship Waitress and Passenger Specialist
North Sea Marine Services Corporation
03.2000 - 06.2007Read More
The Philippine Women's University
Bachelor of Science from Hotel And Restaurant Management
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Corcuera Academy
High School Diploma
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