GLORIA E. MCSWAIN
Summary
Logistics Management Specialist with a mission-focused approach driving property accountability and equipment readiness. Expertise in translating complex regulations into actionable SOPs, ensuring 100% compliance with military standards, and successfully elevating readiness standards by 95% through strategic logistics planning.
Overview
7
7
years of professional experience
Work History
Logistics Management Specialist (Temp Tech)
U.S. Army / Army National Guard 40 hrs
Jacksonville
06.2026 - Current
- Serves as the principal Logistics and Property Book Advisor to senior command leadership, providing authoritative guidance on property accountability and readiness for an organization managing assets valued over $18 million.
- Develop, execute, and audit organizational logistics policies, ensuring 100% compliance with NGB, Department of the Army, and DoD regulations across 1 unit.
- Conduct formal staff assistance visits and evaluate command logistics program, identifying systemic deficiencies and implementing corrective action plans that elevated readiness standards by 95%.
- Analyze and author critical logistics and equipment readiness portions of the organizational readiness report and Commander's Unit Status Report (USR), directly influencing strategic decision-making.
- Planned and operationalized Administrative and Logistics Operations Center (ALOC), coordinating tactical movement, supply distribution, and real-time asset tracking during multi-echelon training exercises.
- Orchestrated pre-mobilization logistics plans for rapid deployment of accountable property, ensuring personnel and organic equipment met validation timelines.
- Manage the seamless transfer and accountability of critical mission-essential equipment during complex organizational transitions, maintaining zero loss of property.
Contact Center Representative II
Florida State College at Jacksonville 40 hrs
Jacksonville
03.2023 - Current
- Managed inbound customer inquiries effectively through phone and email communication.
- Resolved student concerns by addressing issues promptly and professionally during interactions.
- Met or exceeded call speed, accuracy and volume benchmarks on a consistent basis.
- Provided information on college programs, services, and enrollment procedures to prospective students.
- Documented all customer interactions accurately in the college's customer relationship management system.
- Collaborated with team members to enhance service delivery and improve response times.
- Assisted in training new representatives on communication protocols and operational procedures.
- Maintained knowledge of college policies, procedures, and resources to support student needs.
92G Culinary Specialist
Florida Army National Guard
Starke
05.2019 - Current
- Prepared nutritious meals for soldiers during training and operational missions.
- Maintained food safety standards in all kitchen operations and food handling procedures.
- Managed inventory of food supplies, ensuring availability for meal preparation.
- Trained junior personnel on culinary techniques and kitchen protocols.
- Operated kitchen equipment efficiently while adhering to safety guidelines.
- Conducted regular inspections of kitchen facilities to ensure cleanliness and compliance.
- Ensured compliance with food safety standards by following proper sanitation procedures while handling food products.
- Kept detailed records of all supplies used in the kitchen on a daily basis.
- Set up serving lines for breakfast, lunch and dinner meals according to Army regulations.
Education
GED -
Florida State College At Jacksonville
Jacksonville, FL05-2013
Associate of Arts -
Florida State College At Jacksonville
Jacksonville, FL07-2026
Military Course -
Unit Supply Specialist Course
Camp BLandingSkills
- Mobilization logistics
- ALOC operations
- Logistics coordination
- Supply chain
- Readiness reporting
- Compliance auditing
- Policy compliance
- Inventory management
- SOP development
- Force structure
- Leadership development
- Client relations
- Logistics training
- Effective communication
- Book accountability
Supervisors
LTC Benjamin Ruffner
Supervisor phone: 904-682-2222
Address: 5629 SR 16 W Starke, FL 32091
Education And Military Training
Military Course, e.g., Unit Supply Specialist Course
Availability
07/27/2026
Target Role
Logistics Management / Supply Technician
Security Clearance
Secret
Timeline
Logistics Management Specialist (Temp Tech)
U.S. Army / Army National Guard 40 hrs
06.2026 - Current
Contact Center Representative II
Florida State College at Jacksonville 40 hrs
03.2023 - Current
92G Culinary Specialist
Florida Army National Guard
05.2019 - Current
GED -
Florida State College At Jacksonville
Associate of Arts -
Florida State College At Jacksonville
Military Course -
Unit Supply Specialist Course