Gloria Green-Everett
Immokalee,FL
Summary
Compassionate and dedicated CNA/Medical Records Clerk at YesCare, skilled in patient care and vital signs monitoring. Enhanced patient satisfaction through empathetic support and maintained accurate medical records using EMR systems. Adaptable and reliable, I foster a positive healing environment while ensuring confidentiality and safety in all interactions.
Overview
30
30
years of professional experience
Work History
CNA/Medical Records Clerk
YesCare
26601 Punta, Gorda Florida
03.2004 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Generated and maintained statistical data related to medical records.
- Assisted in training new staff on medical record processing and filing procedures.
- Researched and resolved medical record discrepancies.
- Assisted in preparation of medical reports for external parties.
- Maintained accuracy, completeness, and security for medical records and health information.
- Followed up with medical staff regarding missing information in patient records.
- Scanned and uploaded medical records into electronic medical records system.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Followed exact procedures for handling transfers and other releases of medical records.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Tracked and monitored requests for medical records release.
- Input data into computer programs and filing systems.
CNA/Home Health Aide
Avow Hospice
1095 Whippoorwill Ln, Naples, Florida 34105
04.1995 - 05.2003
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Reduced patient stress levels through effective communication and active listening skills.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Supported families through difficult times by offering emotional support and education on important care tasks.
Education
High School Diploma -
Immokalee High School
701 Immokalee, Drive Immokalee, FloridaCertified - Medical Assistant
Stepful Online Certified Medical Assistant
19 Clifford Street Detroit, Michigan 48226 03.2025 - Current
Certified - CNA
James Lorenzo Walker
Naples, FL08-1985
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- End-of-life care
- Maintaining confidentiality
- Dressing assistance
- Active listening
- Medical terminology
- Maintaining privacy
- Valid Florida driver's license
- EMR / EHR
- Vital sign recording
- Calm and level-headed under duress
- Reliable transportation
- Observing responses
- Quality assurance
- Transporting patients
- Adaptable
- Safety precautions
- Recording vital signs
- Collecting vital signs
- Flexibility and adaptability
Timeline
Certified - Medical Assistant
Stepful Online Certified Medical Assistant
03.2025 - Current
CNA/Medical Records Clerk
YesCare
03.2004 - Current
CNA/Home Health Aide
Avow Hospice
04.1995 - 05.2003
High School Diploma -
Immokalee High School
Certified - CNA
James Lorenzo Walker