Gloria Fidelis
Gardena,CA
Summary
Driven professional with a track record of excellence in bookkeeping and attention to details. I’m AOSOrwell and DO & CO Accounting Firm. Excelled in handling imprest , attending to customer needs . Demonstrates meticulous attention to detail and outstanding communication skills, ensuring adherence to company policies and efficient time management.
Overview
6
6
years of professional experience
Work History
Account Clerk
AOSOrwell
04.2016 - 02.2017
- Disbursed cash for daily offices expenses
- Maintained the office imprest account
- Made payment to vendors with ERP
- Assisted in clerical task like filing , sending correspondence, sending account department related emails
- Other bookkeeping related task
Front Desk Associate
AOSorwell
03.2012 - 12.2016
- As a front desk associate I,Greeted and welcomed customers , ensuring a positive first impression and providing excellent customer service
- Managed high call volume, efficiently handling inquiries and guest request
- Scheduled meetings and made arrangements for conference rooms and refreshments
- Redirected calls to appropriate staff and department
- Handled cash transactions accurately while following established procedures for billing and payment processing
- Resolved customers complaints promptly and effectively to ensure satisfaction and repeat business
- Trained new front desk associates on standard operating procedures to ensure consistency in service delivery
Audit Trainee
DO & CO Accounting Firm
01.2011 - 12.2011
- Preparing monthly summary of clients expenses
- Carefully check for income and expenses recorded by client and vouch to supporting documents
- Transfer to excel spreadsheet
- Prepare bank reconciliation
- Carry out other audit task as instructed by my audit lead
Education
Diploma In Public Administration - Public Administration
Olabisi Onabanjo University
Nigeria09.2025
Higher National Diploma - Accounting
Yaba College of Technology
Yaba Lagos 09.2011
Skills
- Great Communication skills
- Customer service
- Attention to details
- Strictly there to company policies
- Time management
- Book keeping and accounting skill
- Administrative Skills
Timeline
Account Clerk
AOSOrwell
04.2016 - 02.2017
Front Desk Associate
AOSorwell
03.2012 - 12.2016
Audit Trainee
DO & CO Accounting Firm
01.2011 - 12.2011
Diploma In Public Administration - Public Administration
Olabisi Onabanjo University
Higher National Diploma - Accounting
Yaba College of Technology