Gloria Hamilton
Albany,GA
Summary
Accomplished Health Plan Advisor and Medical Assistant with a proven track record at United Healthcare Group and Albany Area Primary Health Care. Expert in health insurance policy analysis and financial acumen, ensuring optimal client coverage and swift claim settlements. Demonstrates exceptional healthcare knowledge and relationship-building skills, significantly enhancing patient care and service efficiency.
Overview
6
6
years of professional experience
Work History
Health Plan Advisor
United Healthcare Group
01.2024 - Current
- Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities.
- Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
- Developed relationships with providers and networks to achieve favorable client coverage.
- Assisted clients with filing and tracking health insurance claims to facilitate swift settlements.
Medical Assistant
Albany Area Primary Health Care
06.2020 - 09.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
Medical Assistant
Phoebe Putney Memorial Urology
09.2021 - 02.2022
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Medical Assistant Intern
Phoebe Putney Urology
05.2019 - 07.2019
- Collected histories, vitals, and current complaints via patient interviews.
- Obtained client medical history, medication information, symptoms, and allergies.
- Welcomed patients and inquired about wellbeing since last treatment.
- Created and prepared patient charts accurately for clinics and medical professionals.
Education
Associate of Science - Medical Assistant
Albany Technical College
Albany, GA12-2019
Skills
- Healthcare
- Financial acumen
- Health insurance
- Policy analysis
Timeline
Health Plan Advisor
United Healthcare Group
01.2024 - Current
Medical Assistant
Phoebe Putney Memorial Urology
09.2021 - 02.2022
Medical Assistant
Albany Area Primary Health Care
06.2020 - 09.2023
Medical Assistant Intern
Phoebe Putney Urology
05.2019 - 07.2019
Associate of Science - Medical Assistant
Albany Technical College
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