Gloria Jones
Abilene,TX
Summary
Dynamic professional with extensive experience in office administration within fast-paced environments, adept at managing a variety of office duties with precision and efficiency. Known for delivering prompt and accurate responses through email, in-person interactions, and phone communications while maintaining a supportive demeanor. Proven ability to guide students and parents in accessing vital information and offering tailored options to ensure successful outcomes. Additionally skilled in providing compassionate care to individuals, leveraging strong interpersonal skills and empathy to enhance daily living activities and effectively coordinate comprehensive care plans with healthcare providers.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Caregiver
Visiting Angels
Abilene, TX
10.2023 - Current
- Provided compassionate care and support to elderly clients, ensuring their safety, comfort, and well-being
- Maintained a clean and organized living environment for clients by performing light housekeeping duties
- Provided companionship and emotional support to alleviate feelings of loneliness or isolation
- Administered medications accurately following prescribed dosages under the supervision of a nurse or doctor
- Assisted with daily activities such as bathing, dressing, grooming, and medication management
Counselor's Secretary
Abilene ISD
Abilene, TX
01.2019 - Current
- Oversaw and optimized executive calendar management, scheduling appointments and coordinating meetings.
- Administered confidential file and record management in strict adherence to company policies.
- Oversaw email correspondence, ensuring prompt and professional responses to inquiries.
- Oversaw office supply ordering and inventory management to optimize operational efficiency.
- Managed incoming call screening and direction, ensuring efficient communication flow.
- Coordinated office activities to enhance operational efficiency and streamline communications
- Kept the office student flow organized and in order for smooth counselor visits and guiding and directing students
- Operated Raptor security system to verify authorized entries and communicated emergency situations via radio.
- Implemented individualized learning strategies to assist students lagging in math and reading proficiency.
Claims clerk
Sam's Club
Abilene, TX
07.1993 - 12.2018
- Processed claims daily for over 20 years using computer systems and telephone communication. Resolved vendor issues through direct phone interactions. Delivered customer service support both in person and over the phone. Coordinated product shipments via truckline and ground carriers. Managed budget controls and performed journal clearing tasks. Maintained efficient operations in a high-volume work area. Communicated effectively with all parties to complete tasks. Served as sales office attendant for 5 years, handling all store cash transactions. Prepared cash registers and conducted hourly cash withdrawals. Compiled hourly deposits and balanced registers and money room daily.
Education
Business Administration -
Texas State Technical College
Sweetwater, TX05-1990
High school or equivalent - Upper secondary education
Sweetwater High School
Sweetwater, TX05-1987
Skills
- Educational aide
- Strategic decision making
- Respectful and compassionate
- Childcare provider
- Experience in special education
- Effective communication
- Teaching
- Typing proficiency
- Typing, 10 key, computer, filing
- Classroom experience
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Relationship building
- Medication and appointment reminders
- Supportive companionship
- Records maintenance
- Reliability and punctuality
- Active listening
- Fast learner
- Attentive to people
- Computer skills
Certification
- Texas State Technical College Certificate
- Studied business classes. Typing, 10 keying, shorthand, journal entries, computer
- Valid Texas Driver's License
Languages
Spanish - Fluent
English - Fluent
Timeline
Caregiver
Visiting Angels
10.2023 - Current
Counselor's Secretary
Abilene ISD
01.2019 - Current
Claims clerk
Sam's Club
07.1993 - 12.2018
High school or equivalent - Upper secondary education
Sweetwater High School
Business Administration -
Texas State Technical College
Additional Information
Authorized to work in the US for any employer