Gloria Martinez
Bartender
Las Vegas,NV
Summary
Proven expertise in crafting exceptional cocktails and fostering guest loyalty within all coveted positions, demonstrating effective problem-solving in high-pressure environments. Collaborated closely with teams to enhance guest experiences, leveraging detail-oriented skills in drink presentation and bar maintenance. Achieved significant repeat business through suggestive selling, food and beverage knowledge and superior service. Vast knowledge in all that is required whilst opening a new venue such as Nine Steakhouse, Tao, Cut Steakhouse, Wynn and Aria. In summary, I would be an asset to this new venue with my experience, work history, knowledge, welcoming personality and ability to create and maintain a drama free and positive working environment in the most stressful of shifts.
Overview
15
15
years of professional experience
1
1
Certification
1
1
Language
Work History
Bartender
Holsteins
10.2022 - Current
- Greet and served high customer volumes during day, nights and weekends.
- Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to positive work environment through effective teamwork and communication with colleagues.
- Development of staff training for bar and table service.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining safe atmosphere for all guests.
Owner/Partner
Beers And Gears
12.2019 - Current
- Determined business plan, mission statement, and vision.
- Traveled and met with brewery owners or brew masters to collect knowledge, recipes, operations and learn daily, weekly and monthly operations. Met with suppliers and growers of organic ingredient producers.
- Obtained registry and license with TTB and nuances of craft beer manufacturing, distribution, taxation and on premise sales.
- Developed beer recipes, flavor profiles, brewing styles, explored and obtained knowledge in yeast, grains, water PH, and of course hops. Hands on brewing and brew procedures with brew master and long brewing days.
- Hosted weekly tastings events to introduce prospective purchasers to brand and concept.
Bartender
Levy-Allegiant Stadium
10.2022 - 10.2023
- Educated guests on beverage options, encouraging informed choices and fostering positive experiences.
- Demonstrated strong multitasking abilities while managing cash transactions for accurate accounting at end of each event.
- Expedited service during high-volume events by efficiently preparing and serving multiple drink orders simultaneously.
- Discontinued service to intoxicated guests according to established practices.
Server/Bartender
Holsteins
10.2015 - 12.2019
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires for table service and bar , providing guidance on restaurant standards and best practices. Developed barbacks to bartenders and bussers to servers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering collaborative work environment that enhanced overall productivity levels.
Bartender
Blind Pig
04.2014 - 09.2015
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed strict recipes and drink measurements to minimize product used.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Developed strong rapport with patrons, resulting in repeat business and increased loyalty.
- Explained daily specials and beverage promotions to exceed daily sales goals.
Bartender
Aria Casino
11.2009 - 10.2013
- Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
- Extensive knowledge of menu items throughout casino, liquor brands, beer and non alcoholic selections.
- Knowledge of of all outlets within MGM properties to be able to give precise directions and suggestions.
- Maintain high level of service to accommodate diverse clientele.
Education
Some College (No Degree) - International Business
Cal State Fullerton
Fullerton, CAHigh School Diploma -
Walnut High School
Walnut, CA 05.2001 -
Skills
Certification
Bar Smarts Certified
Timeline
Bartender
Holsteins
10.2022 - Current
Bartender
Levy-Allegiant Stadium
10.2022 - 10.2023
Owner/Partner
Beers And Gears
12.2019 - Current
Server/Bartender
Holsteins
10.2015 - 12.2019
Bartender
Blind Pig
04.2014 - 09.2015
Bartender
Aria Casino
11.2009 - 10.2013
Bar Smarts Certified
10-2009
High School Diploma -
Walnut High School
05.2001 -
Some College (No Degree) - International Business
Cal State Fullerton
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