Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
References
Timeline
Generic

Gloria Mogollon

Bothell,WA

Summary

Compassionate Patient Care Technician adept in managing heavy daily patient volume,including telephone triage, appointment scheduling and patient referral. Proficient in documentation and record maintenance. Dedicated to patient confidentiality. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Sleep Consultant

warminest
MILL CREEK, WA
07.2022 - Current
  • Stayed up-to-date on current research related to childhood insomnia and other sleep disorders.
  • Counseled parents on the use of positive reinforcement when implementing new sleep routines or behavior modifications.
  • Maintained detailed records of all consultations, including patient information, assessment findings, treatment plans, progress notes.
  • Assisted in developing an age-appropriate, consistent bedtime routine that is conducive to restful sleep.
  • Provided guidance on infant feeding techniques and schedules to optimize sleep patterns.
  • Advised families on how to create a safe and comfortable sleeping environment for their babies.
  • Recommended appropriate interventions based upon the child's developmental level and family dynamics.
  • Provided emotional support to families dealing with difficult situations related to their child's sleeping difficulties.

Teacher

Independant
Seattle, WA
05.2019 - Current
  • Stayed current on toy and child-related recalls and safety warnings.
  • Developed and implemented age-appropriate educational activities to stimulate learning and development.
  • Provided guidance on proper nutrition, hygiene, and physical activity habits.
  • Read stories to the children before nap time or bedtime each night.
  • Maintained a safe environment for the children at all times.
  • Kept detailed records of daily activities including meals served, naps taken, outings attended.
  • Created a positive atmosphere that encouraged growth, exploration, creativity and independence in the child.
  • Provided emotional support during difficult times for both child and family members.
  • Encouraged safe, positive behavior by redirecting children to take positive action.

Sales Manager

insulaser
Medellin, Colombia
01.2014 - 04.2019
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Achieved company growth and brand development through market expansion and sales.
  • Delivered sales presentations focused on offerings and unique advantages over competitors.
  • Managed daily operations of sales department, including supervision of staff members.
  • Analyzed customer data to identify trends, preferences, and opportunities for growth.
  • Developed pricing strategies that would maximize profits while still remaining competitive in the market.
  • Identified and developed new markets for products or services.
  • Developed and implemented strategic sales plans to achieve revenue targets.

Education

Certified Sleep Consultant - Family And Community Services

Pediatric Sleep Academy
Online
08-2022

Some College (No Degree) - Early Childhood Education

Universidad De Antioquia
Medellin

Skills

  • Mental Health Support
  • Online research
  • Collaboration and Teamwork
  • Client Relationship Building
  • Sales analytics
  • Educational leadership
  • Teaching strategies
  • Early Childhood Education
  • Document Preparation
  • Online Marketing
  • Video Editing
  • Social Media Updating
  • Basic Graphic Design

Affiliations

  • I love social media and educational content, make videos and motivational post.

Languages

English
Professional
Spanish
Native/ Bilingual

Certification

  • sleep consultant certified
  • owner of family service company (sleep,food,routine courses)
  • teacher assistant certifications

References

References available upon request.

Timeline

Sleep Consultant

warminest
07.2022 - Current

Teacher

Independant
05.2019 - Current

Sales Manager

insulaser
01.2014 - 04.2019

Certified Sleep Consultant - Family And Community Services

Pediatric Sleep Academy

Some College (No Degree) - Early Childhood Education

Universidad De Antioquia

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Gloria Mogollon