GLORIA MONROE
Manassas,VA
Summary
Skills Recording data Blood specimen storage Patient confidentiality Specimen labeling procedures Venipuncture Measuring vital statistics Medical office administration Infection Control Medical records review Quality control guidelines Diagnostic Testing Sample and specimen collection Time management Medical Records Management Flexible and Adaptable Self-Motivated Multitasking Abilities
Overview
24
24
years of professional experience
1
1
Certification
Work History
Phlebotomist
LabCorp
06.2024 - Current
- Collected blood samples with precision, ensuring patient comfort and safety.
- Performed venipunctures and capillary punctures efficiently across diverse patient populations.
- Processed specimens for laboratory analysis, adhering to strict protocols and guidelines.
- Maintained accurate records of sample collection and patient interactions in electronic systems.
- Implemented process improvements, enhancing workflow efficiency in specimen collection areas.
- Collaborated with healthcare professionals to optimize patient care through effective communication.
- Ensured compliance with safety regulations, maintaining a sterile environment during procedures.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
Logistics Driver
Quest Diagnostics
01.2022 - Current
Phlebotomist Technician
Quest Diagnostics
10.2006 - 01.2022
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport. Centrifuged blood samples as outlined in clinical protocols. Reviewed patient records for accuracy and completeness. Completed proper sanitation and cleaning of equipment and work areas between patients. Conducted venipuncture and other CT procedures. Monitored patients for reactions and verified sample quality. Tracked collected specimens by initialing
- Dating and noting times of collection. Packaged and shipped specimens to central lab daily. Promoted mission
- Vision and values of organization and trained new clinical staff in phlebotomy procedures. Used personal protective equipment correctly to protect coworkers and patients. Stocked phlebotomy cart or carrier with appropriate supplies. Organized daily work based on collection priority. Very Good Excellent Excellent Excellent Excellent Excellent Very Good Excellent Very Good Excellent Excellent Excellent Excellent Very Good Excellent Excellent Excellent Excellent Handled insurance verification tasks using Software and Software to validate patient insurance information. Assembled tourniquets
- Needles and blood collection devices to prepare work trays. Validated blood and specimen collection orders
- Alerting nurses or physicians of discrepancies between order and nursing station logs. Spoke with patient to gather information for lab records
- Reduce fear or anxiety and optimize cooperation. Protected patients by following infection control
- Sharps disposal and biohazardous waste disposal procedures. Obtained blood specimens by performing venipunctures and finger sticks Number times per day. Collected blood samples using vacutainer tubes
- Tourniquets
- Syringes
- Butterfly needles
- And straight needles. Drew blood from veins by vacuum tube
- Syringe or butterfly venipuncture methods.
Mobile Phlebotomist
Red Cross
01.2006 - 10.2006
- Spoke with patient to gather information for lab records
- Reduce fear or anxiety and optimize cooperation. Collected blood samples using vacutainer tubes
- Tourniquets
- Syringes
- Butterfly needles
- And straight needles. Organized daily work based on collection priority. Stocked phlebotomy cart or carrier with appropriate supplies. Determined donor eligibility by conducting screenings
- Interviewing prospective donors
- And obtaining medical histories. Protected patients by following infection control
- Sharps disposal and biohazardous waste disposal procedures. Labeled transfer tubes and followed exact directions for handling and storing specimens for transport. Used personal protective equipment correctly to protect coworkers and patients. Packaged and shipped specimens to central lab daily. Completed proper sanitation and cleaning of equipment and work areas between patients. Tracked collected specimens by initialing
- Dating and noting times of collection. Conducted venipuncture and other CT procedures. Monitored patients for reactions and verified sample quality. Followed established guidelines for reporting significant medical errors or unanticipated outcome in patient care. Promoted mission
- Vision and values of organization and trained new clinical staff in phlebotomy procedures.
Medical Assistant/ Receptionist
Gerald Family Care
01.2003 - 01.2006
- Checked patient insurance
- Demographic and health history to keep information current. Coordinated patient scheduling
- Check-in
- Check-out and payments for billing. Responded to correspondence from insurance companies to verify patient's coverage. Adhered to strict HIPAA guidelines to protect patient privacy. Completed patient referrals to other medical specialists. Organized paperwork such as charts and reports for office and patient needs. Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases. Managed multi-line phone system and pleasantly greeted patients. Helped patients complete necessary medical forms and documentation. Referred and screened patients to make best use of resources
- Triage staff and serve community members. Supported office staff and operational requirements with administrative tasks. + Edit or add your own Kept waiting room neat and organized by stacking magazines
- Removing trash and cleaning glass. Transcribed phone messages and relayed to appropriate personnel. Maintained current and accurate medical records for patients.
Medical Assistant/ Phlebotomist
Internal Medicine
06.2001 - 01.2003
Education
Medical Assistant/Phlebotomist - Healthcare
Applied Career Training
Alexandria, Virginia06.2001
General Studies - undefined
Oxon Hill High School
Oxon Hill, MD06.1997
Skills
- Adaptable, Dependable, Professional and People-Person
- Administrative tasks
- Blood samples
- Venipuncture
- Order of draw
- Sample and specimen collection
- Specimen handling
- Patient care
- HIPAA compliance
- Butterfly needle technique
- Venipuncture expertise
- Patient confidentiality
- Specimen labeling procedures
- Blood collection techniques
- Blood culture collection
- Data entry
- Capillary puncture
- Infection control
- Specimen preparation
- Paperwork processing
- Quality control
- Pediatric phlebotomy
- Patient preparation
- Sample storage
Certification
- 2001-07 Certified Medical Assistant
- Certified Phlebotomist Technician
- 2001-07 Certified Phlebotomist
- Certified Medical Assistant
- CMA/Certified Phlebotomist
- Certified Phlebotomist
- Medical Assistant
- Infection Control
- Venipuncture
- Phlebotomist
- HIPAA
- CMA
LANGUAGES
English
Timeline
Phlebotomist
LabCorp
06.2024 - Current
Logistics Driver
Quest Diagnostics
01.2022 - Current
Phlebotomist Technician
Quest Diagnostics
10.2006 - 01.2022
Mobile Phlebotomist
Red Cross
01.2006 - 10.2006
Medical Assistant/ Receptionist
Gerald Family Care
01.2003 - 01.2006
Medical Assistant/ Phlebotomist
Internal Medicine
06.2001 - 01.2003
Medical Assistant/Phlebotomist - Healthcare
Applied Career Training
General Studies - undefined
Oxon Hill High School