Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gloria Odems

Summary

Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience

Work History

PRIVATE DUTY CAREGIVER

FAMILY FIRST STEP HOME CARE
06.2015 - Current
  • Improved client''s quality of life by providing compassionate and personalized care in their homes.
  • Enhanced the well-being of patients through effective communication, active listening, and empathy.
  • Administered medications and monitored vital signs for accurate health records and timely reporting to medical professionals.
  • Assisted clients with daily living activities such as grooming, bathing, dressing, and feeding for increased comfort and independence.

GENERAL MANAGER/Production Scheduler

BENEFICENT WELLNESS
04.2016 - 03.2020
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Trained new employees on proper protocols and customer service standards.

ADMINISTRATIVE ASSISTANT

D&W INVESTMENTS AND MANAGEMENT
01.2008 - 04.2016
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Education

High School Diploma -

Robichaud Senior High School
Dearborn Heights, MI
06.1986

Skills

  • Patient and Caregiver Education
  • Client Documentation
  • Direct Patient Care
  • Household Management
  • Scheduling Medical Appointments
  • Personal Care Assistance
  • First Aid and Safety
  • Staff Management
  • Verbal and Written Communication
  • Team Leadership
  • Managing Appointments
  • Employee Training
  • Complex Problem-Solving
  • Safety Assurance
  • Mobility Support
  • Activities of Daily Living Assistance
  • Multitasking and Organization
  • Ambulating Patients
  • Bedsore Prevention
  • Meal Planning and Preparation
  • Compassionate Communication
  • Behavioral Management
  • First Aid Certification
  • Bathing and Dressing
  • Caregiver and Family Support
  • Running Errands
  • Healthy Eating
  • Monitor Vital Signs
  • Housekeeping

Timeline

GENERAL MANAGER/Production Scheduler

BENEFICENT WELLNESS
04.2016 - 03.2020

PRIVATE DUTY CAREGIVER

FAMILY FIRST STEP HOME CARE
06.2015 - Current

ADMINISTRATIVE ASSISTANT

D&W INVESTMENTS AND MANAGEMENT
01.2008 - 04.2016

High School Diploma -

Robichaud Senior High School
Gloria Odems