Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Gloria Origel

Boise,ID

Summary

Customer service professional with extensive experience in effectively resolving customer issues. Recognized for strong team collaboration and consistently achieving positive outcomes. Demonstrates reliability and adaptability alongside excellent communication and problem-solving skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Residential Cleaner

Krystal Kleen Cleaning
05.2020 - Current


  • Maintained a high standard of quality control by consistently meeting clients'' expectations for cleanliness and professionalism.
  • Improved client satisfaction by providing thorough cleaning services tailored to individual preferences and needs.
  • Provided specialized deep-cleaning services upon request to restore heavily soiled areas or prepare homes for special events or guests.
  • Upheld a professional image while working in clients'' homes, maintaining trustworthiness and discretion at all times.

Housekeeper / Laundry Attendant

Copper Springs Senior Living
11.2024 - 05.2025
  • Ensured cleanliness by mopping and disinfecting bathrooms consistently.
  • Restocked guest rooms with fresh towels and linens while vacuuming floors and making beds.
  • Worked alongside housekeeping team to improve operational efficiency.
  • Pre-treated stains and removed soiled linens to maintain quality standards.
  • Managed daily disposal of trash and recyclables to minimize waste buildup.

Tech Records Specialist (Collections)

Idaho Department of Labor
06.2024 - 09.2024
  • Send/ Email Overpayment Letters to claimant, Set up repayment schedules by phone, Scan documents, enter documents in computer, Mail-deliver
  • Updated records with new information.
  • Followed confidentially regulations to maintain privacy.
  • Assisted with typing, data entry, and answering incoming calls as required.

Promotion/Sampler

Fanci Freeze
12.2023 - 06.2024
  • Customer Service
  • Set up
  • Promoting product by public speaking
  • Reduced sample contamination risks by adhering to strict sterilization protocols during collection procedures.
  • Enhanced product quality by conducting detailed sample analyses and identifying areas for improvement.
  • Organized and maintained sample inventory of used and discarded product

Document Scanner

Express Employment
12.2019 - 05.2020
  • Arranged pages in correct order, placed pages in scanner
  • Prepared documents for scanning by removing staples, paper clips, and other obstructions that could damage equipment or impede operations.
  • Followed security and privacy policies, standards and guidelines to protect informational assets of company and customers.
  • Maintained equipment for optimal performance, troubleshooting minor technical issues when needed.
  • Collaborated with team members to ensure timely completion of all assigned tasks.
  • Maintained an organized workspace, ensuring easy access to necessary equipment and materials.

Education

Milan Institute
Nampa, ID

Skills

  • Teamwork
  • Housekeeping
  • Hardworking
  • Detail-oriented
  • Multitasking and prioritizing
  • Customer service
  • Hospitality background
  • Excellent oral and written communication
  • Fluent in English and Spanish

Certification

Medical Assistant Diploma

CPR Certified

Languages

Spanish
Native or Bilingual

Timeline

Housekeeper / Laundry Attendant

Copper Springs Senior Living
11.2024 - 05.2025

Tech Records Specialist (Collections)

Idaho Department of Labor
06.2024 - 09.2024

Promotion/Sampler

Fanci Freeze
12.2023 - 06.2024

Residential Cleaner

Krystal Kleen Cleaning
05.2020 - Current

Document Scanner

Express Employment
12.2019 - 05.2020

Milan Institute

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