Gloria Pagan
Villas,NJ
Summary
Motivated professional with a successful background in the field offering advanced money handling, merchandising and team leadership abilities combined with dedicated and hardworking approach. Focused on maximizing team efficiency and customer satisfaction through training and performance improvements.
Overview
1
1
Language
14
14
years of professional experience
Work History
Head Cashier
Lowes Home Improvment
Rio Grande, NJ
07.2019 - Current
Cashier
Customer Service
Returns
Enhanced sales through targeted customer engagement strategies.
Managed cashier operations to ensure smooth transaction processes.
Ride Operator
Moreys Piers Beachfront Waterparks
Wildwood, New Jersey
03.2018 - 10.2018
- Waltz
- Tea cups
- Monitored ride safety checks at beachfront waterpark attractions.
- Guided guests through boarding and exit procedures.
- Operated ride controls during daily park shifts.
Assistant Store Manager
Dollar Tree
New Haven, Connecticut
04.2015 - 03.2018
- Supported Dollar Tree store operations during opening, closing, and daily recovery.
- Supervised cashiers and associates during register coverage and customer service.
- Monitored cash handling, deposits, and register accuracy.
- Maintained planograms and seasonal aisle resets across store departments.
- Resolved customer concerns and directed service recovery on sales floor.
- Inspected inventory levels and coordinated replenishment from backroom stock.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Maintained a safe working environment by enforcing safety regulations.
Unloading
Tymaxx
New Haven, Connecticut
10.2012 - 03.2015
- Unloading
- Stocking
- Scan team
- Pricing
- Fitting room
- Assembly
Education
Lorenzo Coballes Gandia
Hatillo , PR Skills
- Cash register operations
- Cash handling
- Cash drawer balancing
- Return processing
- Customer service
- Sales expertise
- Retail operations
- Inventory control
- Store recovery
- Store opening and closing
- Cycle counts
- Supply restocking
- Equipment troubleshooting
- Team leadership
- Training and coaching
- New hire training
- Task delegation
- Attention to detail
- Problem solving
- Time management
- Multi-tasking skill
- Flexible availability
- Punctual and reliable
- Punctuality
- Physical stamina
- Hard-working
- Positive attitude
Languages
Spanish
Native/ Bilingual
Timeline
Head Cashier
Lowes Home Improvment
07.2019 - Current
Ride Operator
Moreys Piers Beachfront Waterparks
03.2018 - 10.2018
Assistant Store Manager
Dollar Tree
04.2015 - 03.2018
Unloading
Tymaxx
10.2012 - 03.2015
Lorenzo Coballes Gandia