Gloria Pangborn
Riverside,CA
Summary
Experienced and dependable clerical worker who prioritizes efficiency. Comfortable with above average work loads prioritizing time management with effective results. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact in the workplace.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks, Barista
Riverside
09.2023 - Current
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained updated knowledge through continuing education and advanced training.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained a high level of professionalism when dealing with difficult customers.
- Developed strong relationships with customers by providing personalized assistance and support.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Crew Team Member
Carl's Jr
Riverside, CA
06.2020 - 01.2021
- Greeted customers and cultivated positive experiences in line with company standards.
- Drove team success by quickly completing assigned tasks.
- Swept, vacuumed and dusted areas periodically to maintain impeccable cleanliness.
- Organized and restocked supplies to support operations and team productivity.
- Served food quickly for positive guest experiences.
- Cleaned work areas regularly throughout shift.
Education
Some College (No Degree) - Criminal Justice
Riverside City College
Riverside, CA05-2025
Some College (No Degree) - Spanish Language And Literature
Riverside City College
Riverside, CA05-2025
Bartending
Riverside Bartending School
Riverside, CA2023
High School Diploma -
Norte Vista High School
Riverside, CA05.2020
Skills
- Team Player
- Customer Service and Rapport
- High Energy and Stamina
- Adaptable and Flexible
- Multitasking and Prioritization
- Fluent in Spanish and English
- Charismatic and Social
- Proficient in Mixology
- Interpersonal Communication
- Proficiency in social media
- Analytical Thinking/Research
- Counseling expertise
- Determining budgets
- Creative Direction
- Time Management
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Barista
Starbucks, Barista
09.2023 - Current
Crew Team Member
Carl's Jr
06.2020 - 01.2021
Some College (No Degree) - Criminal Justice
Riverside City College
Some College (No Degree) - Spanish Language And Literature
Riverside City College
Bartending
Riverside Bartending School
High School Diploma -
Norte Vista High School
Similar Profiles
Chloe WilderChloe Wilder
Shift Supervisor at Starbucks, BaristaShift Supervisor at Starbucks, Barista
Shamya WilsonShamya Wilson
Shift Supervisor at Starbucks, BaristaShift Supervisor at Starbucks, Barista
Hunter KeckHunter Keck
Barista at Starbucks, BaristaBarista at Starbucks, Barista
Royalti WilsonRoyalti Wilson
Barista at Starbucks, BaristaBarista at Starbucks, Barista
Tommy TranTommy Tran
Material Handler Team Lead at Complete Coach WorksMaterial Handler Team Lead at Complete Coach Works