Gloria Phillips

Provided direct one-on-one ABA therapy (Applied Behavioral Analysis) for individuals diagnosed with Autism spectrum disorder. Responsibilities include implementing behavioral intervention plans created by clinical supervisors to teach communication, social, and daily living skills and reduce challenging behaviors in home, community, and school settings.

• Enhanced treatment effectiveness by collaborating with multidisciplinary teams, including speech-language pathologists, Occupational therapists, and teachers.
• Supported clients in achieving personal goals, providing consistent encouragement, and celebrating milestones.

• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt attentive service to enhance customer satisfaction.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts, while keeping a clean and welcoming dining environment.

Seasonal Internship position hosting weekly inner-city mission trips for various youth groups from around the states. City Host responsibilities included providing engaging guided tours around D.C. while presenting knowledge of local history and culture; and building personal relationships with teens and church leaders. Modeled a positive experience for serving a city and its residents by making an impact with effective assistance and quality care, while maintaining safety standards during tours and service projects.

• Facilitated group bonding activities among participants, fostering a sense of camaraderie during multi-day excursions.
• Managed unexpected challenges with flexibility and creative problem-solving, maintaining seamless experiences for guests.