Gloria Quintana
Summary
Outgoing Leasing Consultant with background in marketing initiatives and recruiting techniques. Accomplished professional skilled in issue resolution and follow-up to promote resident satisfaction. Prioritizes work, organizes records and builds trust with attention to detail and excellent multitasking abilities.
Overview
3
3
years of professional experience
Work History
Leasing Agent
RPM Living
Dallas
01.2025 - 05.2026
- Greet prospects and conduct in-person tours, highlighting community amenities and floor plans to drive leasing conversions.
- Prepare, process, and explain lease documents to new and renewing residents, ensuring accuracy and compliance with company policies.
- Processed rental applications and verified tenant qualifications efficiently.
- Assisted in lease agreements preparation and ensured compliance with regulations.
- Support day-to-day leasing operations for a multifamily community, including lease administration, resident communication, marketing outreach, and coordination with the maintenance team.
- Contacted and followed up with tenants on renewal notices.
- Participate in team meetings to review occupancy levels, pricing, and leasing performance, contributing ideas to improve results.
- Work closely with the Property Director to support initiatives that increase occupancy, resident retention, and overall community performance.
- Cultivated strong, professional relationships with residents through exceptional service and engagement.
- Addressed tenant complaints regarding maintenance or other issues promptly to ensure resident satisfaction.
- Maintained a professional attitude when dealing with difficult situations or customers.
Leasing Agent
Crest Asset Management
02.2023 - 01.2025
- Proactively addressed resident needs and maintained open, responsive communication to enhance community experience.
- Coordinated move-ins and move-outs, performing unit inspections, distributing keys, and orienting residents for seamless transitions.
- Enhanced community experience by proactively addressing resident needs and maintaining open, responsive communication.
- Coordinated move-ins and move-outs, including unit inspections, key distribution, and resident orientation.
Education
High School Diploma -
AGPHS
Skills
- Leasing & Lease Administration
- Tenant engagement
- Customer management
- Conflict Resolution
- Marketing strategy
- Digital Marketing
- Technology Proficiency
- Adaptability & Flexibility
- Attention to Detail
- Time management
- Problem solving
- Team leadership
- Conflict Resolution
- Communication skills
- Multilingual Support
- Digital Marketing
Websites
Personal Information
Title: Leasing Agent
Timeline
Leasing Agent
RPM Living
01.2025 - 05.2026
Leasing Agent
Crest Asset Management
02.2023 - 01.2025
High School Diploma -
AGPHS