Gloria Rodriguez
Los Angeles,CA
Summary
Instructor with excellent interpersonal skills and ability to foster positive learning environment conducive to success. Imparted comprehensive topical knowledge in varied modalities to enhance deeper learning. Developed meaningful test instruments to complement and validate course curriculum.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operations Aid , Instructor
KIPP Public Schools
10.2022 - Current
- Maintained a safe working environment by adhering to company policies, industry regulations, and best practices.
- Worked with project managers to coordinate resources effectively while meeting established deadlines and milestones.
- Supported project team in design process to update details of each project.
- Trained junior staff on codes, best practices and suppliers, which enabled better self-sufficiency and task completion.
- Covered class recreational time for teachers supervising different grade levels during play time .
- Lesson planned for the entire school, year round.
- Coached 2nd , 3rd and 4th grade soccer for 2 consecutive years.
- Helped students with academic homework on a daily basis.
Sales Representative Team Leader
T-Mobile
10.2020 - 10.2022
- Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
- Actively participated in industry conferences as both an attendee and speaker to further develop professional network connections.
- Maintained a strong understanding of competitor offerings, enabling the team to better position our products and services in the market.
- Enhanced customer experience by addressing concerns promptly and providing tailored solutions based on their needs.
- Utilized data analysis tools to monitor sales metrics and make informed decisions on strategy adjustments when needed.
- Increased sales revenue by implementing strategic marketing plans and fostering strong relationships with clients.
- Opened and closed store location, key handler.
- Experienced in reaching revenue goals , and managing time with sales.
Shipping and Receiving Clerk
Agency Recruit
06.2019 - 10.2020
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
- Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
Housekeeping
Wyndham Resorts
10.2018 - 05.2019
- Performed routine housekeeping functions.
- Collaborated with maintenance and housekeeping teams.
- Performed general housekeeping and cleaning tasks.
- Trained housekeeping staff on cleaning protocols.
- Followed sanitation and good housekeeping practices.
- Oversaw discipline, safety and good housekeeping systems.
- Enforced housekeeping standards to comply with cleaning regulations.
- Inspected rooms for damages and sufficient housekeeping practices.
Sales Associate
Clarks Shoes
10.2017 - 10.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Certificate - Gym Trainer
Issa Training
Online12.2021
Beauty Artistry - Cosmetology
Michael Vincent Academy
Los Angeles, CA10.2021
GED -
Paramount High School
Paramount, CA06.2017
Skills
- Strong Communication Skills
- Public Speaking
- Class Instruction
- Understanding of learning styles
- Lesson Planning
- Curriculum Development
- Ability to motivate students
- Collaborative Team Player
- Student Engagement
- Instructional Techniques
- Adaptable teaching approach
- Classroom Management
- Sales Experience
Certification
- Certified Makeup Artist, Michael Vincent Academy -
- Issa Training - Gym Trainer
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Operations Aid , Instructor
KIPP Public Schools
10.2022 - Current
Sales Representative Team Leader
T-Mobile
10.2020 - 10.2022
Shipping and Receiving Clerk
Agency Recruit
06.2019 - 10.2020
Housekeeping
Wyndham Resorts
10.2018 - 05.2019
Sales Associate
Clarks Shoes
10.2017 - 10.2018
Certificate - Gym Trainer
Issa Training
Beauty Artistry - Cosmetology
Michael Vincent Academy
GED -
Paramount High School
- Certified Makeup Artist, Michael Vincent Academy -
- Issa Training - Gym Trainer
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