A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Server
Red Lobster
Kissimmee, FL
04.2023 - Current
Provided excellent customer service to ensure satisfaction.
Ensured that each guest was served courteously, quickly, and efficiently.
Provided exceptional service to a high volume of daily customers.
Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Prioritized and organized tasks to efficiently accomplish service goals.
Server
Olive Garden Restaurant
Yonkers, Kissimmee, NY, FL
08.2021 - 01.2023
Dietary Aide
The Grove Rehabiliation Center
Valhalla, NY
04.2022 - 08.2022
Worked closely with dietitians to ensure proper nutrition for each resident and patient.
Observed special diets prescribed by physicians or nutritionists.
Set up trays and food service carts to deliver food to residents.
Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
Prepared and served meals according to dietary guidelines.
Cashier
Dunkin Donuts
Yonkers, NY
08.2020 - 08.2021
Greeted customers and answered any questions they had about the store's products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Understood and followed oral and written directions.
Demonstrated leadership by making improvements to work processes and helping to train others.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
High School Diploma -
Cardinal Spellman High School
The Bronx, NY
06-2021
Associate of Arts - Nursing
Valencia College
Orlando, FL
Some College (No Degree) - Certified Nursing Assistant
American Vocational
Kissimmee, FL
Skills
Guest Engagement
Positive and professional
Performance Improvement
Strong Work Ethic
Exceptional customer service
Languages
Spanish
Limited
Affiliations
Exercise
Painting
Singing
Meal-planning
Timeline
Server
Red Lobster
04.2023 - Current
Dietary Aide
The Grove Rehabiliation Center
04.2022 - 08.2022
Server
Olive Garden Restaurant
08.2021 - 01.2023
Cashier
Dunkin Donuts
08.2020 - 08.2021
High School Diploma -
Cardinal Spellman High School
Associate of Arts - Nursing
Valencia College
Some College (No Degree) - Certified Nursing Assistant