Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gloria Suarez

Miami,FL

Summary

Dynamic leader with a proven track record at Associated Energy Group, excelling in strategic planning and cross-functional collaboration. Spearheaded operations, enhancing team productivity by fostering a collaborative environment and optimizing costs through vendor consolidation. Skilled in problem-solving and customer relationship management, achieving long-term partnerships with key clients like NATO/NSPA, French Air Force, Defense Logistic Agency - Energy (USA Dept of Defense, Ministry of Defense Germany, etc.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

7
7
years of professional experience

Work History

Senior Manager Military Contracts & Operations

Associated Energy Group
10.2020 - Current
  • Assimilate, analyze, document, and organize contract requirements and ensure contract and procedural
    compliance with prime contract requirements, contract modifications, proposal preparation, and contract
    negotiation with existing or prospective clients.
  • Participate in all aspects of assigned contract or purchase order processing including, but not limited to, accuracy of order entry data, contract funding, scope changes, contract amendments, receipts and delivery schedules, legal requirements and other commitments.
  • Generate reports on contract activity as required, ensuring a timely processing of technical, financial reports and
    deliverables.
  • Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
  • Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.
  • Established strong relationships with clients such as NATO/NSPA, Department of National Defence (AvPOL), Kropp Holdings Inc. KHI, Defense Logistics Agency - Energy (USA Dept of Defense), Ministry of Defense Germany, French Air Force, etc. As well as with the stakeholders, ensuring long-term partnerships and repeat business.
  • Provided strong leadership to enhance team productivity and morale.
  • Consolidated vendors and renegotiated contracts to optimize costs.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.

Billing Specialist

Associated Energy Group
11.2017 - 10.2020
  • Monitored outstanding invoices and performed collections duties.
  • Process receivable invoice to customer
  • Process payable invoice from vendor
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
  • Maintained detailed records of each account''s payment history, providing easy access to information for audit and analysis purposes.
  • Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
  • Strengthened client relationships through effective communication regarding billing issues and concerns.
  • Worked with multiple departments to check proper billing information.
  • Collaborated with customers to resolve disputes.
  • Responded to customer concerns and questions on daily basis.
  • Improved customer satisfaction with prompt and clear communication regarding their billing inquiries.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Bachelor of Science - Educational Psychology

Florida International University
Miami, FL
07-2016

Skills

  • Strategic planning
  • Cross-functional collaboration
  • Operations management
  • Cross-functional team coordination
  • Troubleshooting and problem resolution
  • Data-driven decision making
  • Organizational development
  • Teamwork and collaboration
  • Team leadership
  • Problem-solving
  • Process improvement
  • Training and development
  • Decision-making
  • Employee development
  • Employee coaching and mentoring
  • Customer relationship management

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Senior Manager Military Contracts & Operations

Associated Energy Group
10.2020 - Current

Billing Specialist

Associated Energy Group
11.2017 - 10.2020

Bachelor of Science - Educational Psychology

Florida International University

Similar Profiles

CREATE PROFILE
Gloria Suarez