Gloria Tatiana Amezquita
Summary
Pharmaceutical professional with comprehensive background in medication management, patient care, and regulatory compliance with 14 years' experience working with CVS Health. Proven ability to enhance therapeutic outcomes through collaboration and adaptation to evolving healthcare needs. Strong expertise in pharmacology, prescription accuracy, and patient counseling. I have solid manage care experience for Medicaid, Medicare, FEP and commercial plans, benefits, and insurance. I have experience with drug therapy monitoring, patient education, drug information and chronic disease state management.
Overview
14
14
years of professional experience
1
1
Certification
Work History
District Support Pharmacist
CVS/Health Retail D5-Region42-District 24
03.2024 - Current
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Closely monitored department performance metrics.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Collaborated with healthcare providers to clarify prescription orders, ensuring accurate and timely medication dispensing.
- Counseled patients regarding proper intake of medications.
- Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
International Pharmacist Graduate Intern
CVS/Health Retail Store 04806 Kissimmee, FL
02.2023 - 02.2024
- Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
Staff Pharmacist – Specialty Center of Excellence
CVS/Health Specialty Pharmacy Chandler, AZ
05.2020 - 01.2023
- Sup. Erica Noffke Lead Charlene Murphy
- Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Enhanced patient understanding of medication usage and potential side effects with clear, empathetic communication.
- Verified patient prescription orders, conducting necessary utilization reviews.
- Ensured accuracy in the dispensing of patient prescriptions: resolving drug interactions and clinical issues, perform prospective drug utilization review, verification of accuracy of prescriptions.
- Transferred prescriptions into the mail order or out to the local point of sale or other pharmacy benefit manager according with the patient's needs.
- Provided clinical support for different areas such as oncology, peanut allergy, autoimmune diseases (rheumatoid arthritis, Lupus, Multiple Sclerosis, HIV, Human Growth Hormone, IUD, Epidiolex.
Pharmacist Clinical Care – Member Services Support
CVS Caremark Phoenix, AZ
12.2015 - 04.2020
- Educated patients about possible drug interactions and gave special administration instructions.
- Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
Pharmacist Pharmacy Advisor Program
CVS Caremark Scottsdale, AZ
12.2011 - 11.2015
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Drove behavior change in the short term and over time, leading to better clinical outcomes in our patients with the use of integrated tactics.
Pharmacy Technician Prior Authorization
Phoenix Health Plan Phoenix, AZ
09.2009 - 11.2011
- Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
- Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.
Intern Pharmacist
Express Scripts Tempe, AZ
02.2008 - 01.2009
Lab Pharmacy Technician – Intern Pharmacist
Woman's International Pharmacy. Youngtown, AZ
08.2006 - 01.2008
Pharmacy Technician II
Florida Hospital Waterman Pharmacy. Tavares, FL
05.2005 - 05.2006
- Part time
Pharmacy Technician
Walgreen's Pharmacy Store 7938. Orlando, FL.
07.2004 - 05.2006
- Part time
Pharmacy Technician III
Arnold Palmer Pediatric Hospital Pharmacy. Orlando, FL.
02.2005 - 04.2006
- Full Time
Pharmacy Technician
West Side Technical Center. OCPS. Winter Garden, FL.
01.2004 - 02.2005
Education
B.S. - Pharmacist
Universidad Nacional de Colombia
09.1997
Pharmacy Technician Program - undefined
West Side Technical Center. OCPS
Winter Garden, FL02.2005
Marketing Management - Major
Universidad del Rosario
07.2000
Skills
- Effective communication skills
- Prescription accuracy checks
- Controlled substance tracking
- Prescription fulfillment
- Educational support for patients
- Pharmacist with multistate licensure in Florida, Arizona, and Arkansas
- Addressing customer concerns
- Fluent in Spanish and English
Accomplishments
- Achieved Premier Award Excellence in Patient Safety and Quality. Only one Pharmacist gets this recognition in 2024 among the whole Central Florida Region. For demonstrating commitment to the highest level of patient's safety and quality standards by completing verification with accuracy and efficiency.
Certification
- Florida Pharmacist License # PS66792
- Arizona Pharmacist License # S018908
- Arkansas Pharmacist License # PD12527
Languages
Spanish
Full Professional
English
Full Professional
Timeline
District Support Pharmacist
CVS/Health Retail D5-Region42-District 24
03.2024 - Current
International Pharmacist Graduate Intern
CVS/Health Retail Store 04806 Kissimmee, FL
02.2023 - 02.2024
Staff Pharmacist – Specialty Center of Excellence
CVS/Health Specialty Pharmacy Chandler, AZ
05.2020 - 01.2023
Pharmacist Clinical Care – Member Services Support
CVS Caremark Phoenix, AZ
12.2015 - 04.2020
Pharmacist Pharmacy Advisor Program
CVS Caremark Scottsdale, AZ
12.2011 - 11.2015
Pharmacy Technician Prior Authorization
Phoenix Health Plan Phoenix, AZ
09.2009 - 11.2011
Intern Pharmacist
Express Scripts Tempe, AZ
02.2008 - 01.2009
Lab Pharmacy Technician – Intern Pharmacist
Woman's International Pharmacy. Youngtown, AZ
08.2006 - 01.2008
Pharmacy Technician II
Florida Hospital Waterman Pharmacy. Tavares, FL
05.2005 - 05.2006
Pharmacy Technician III
Arnold Palmer Pediatric Hospital Pharmacy. Orlando, FL.
02.2005 - 04.2006
Pharmacy Technician
Walgreen's Pharmacy Store 7938. Orlando, FL.
07.2004 - 05.2006
Pharmacy Technician
West Side Technical Center. OCPS. Winter Garden, FL.
01.2004 - 02.2005
Pharmacy Technician Program - undefined
West Side Technical Center. OCPS
Marketing Management - Major
Universidad del Rosario
B.S. - Pharmacist
Universidad Nacional de Colombia
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