Experienced process server with a strong background in confidential document handling, database research, and field investigation. Known for accurate service, careful recordkeeping, and dependable problem-solving.
Work History
Process Server
16 Years 7 Months
Equity Management Inc. | 03.2010 - Current
Served summonses, complaints, subpoenas, and eviction notices in compliance with civil procedure requirements.
Coordinated with attorneys, courts, and office staff to prioritize urgent and time-sensitive deliveries.
Verified recipient addresses and contact details using public records, skip traces, and field investigation.
Documented service attempts, outcomes, and affidavits of service with accuracy and attention to detail.
Tracked service routes, deadlines, and status updates to maintain organized case handling.
Located hard-to-find recipients through surveillance, neighbor inquiries, and alternate address research.
Ensured proper chain of custody for confidential legal documents during transport and delivery.
Mentored junior staff on professional service protocols, safety practices, and compliance standards.
Received papers to be served from attorneys, court clerks, and magistrates and printed out the papers.
Provided proof of service in the form of affidavit.
Achieved a high success rate in locating hard-to-find individuals through diligent research efforts using public records databases and other resources.
Upheld ethical standards by maintaining confidentiality of sensitive client information at all times.
Optimized route planning to maximize productivity while minimizing travel time between service locations.
Maintained detailed records of service attempts, ensuring accurate reporting and successful case resolutions.
Researched defendants' schedules, social media, and analyzed personal records to locate defendant.
Strengthened relationships with clients through exceptional customer service and prompt responses to inquiries.
Handled conflict resolution professionally when encountering confrontational situations during document deliveries, maintaining composure under pressure.
Bookkeeper
4 Years 9 Months
Cross America Productions | 01.2008 - 10.2012
Managed accounts payable, accounts receivable, and vendor invoicing with consistent ledger accuracy.
Reconciled bank, credit card, and general ledger accounts to maintain clean monthly closings.
Processed payroll entries, expense reports, and job cost allocations across production projects.
Maintained QuickBooks records, journal entries, and supporting documentation for audit readiness.
Reviewed purchase orders, receipts, and coding details to ensure proper expense classification.
Coordinated payment schedules with vendors while protecting cash flow and avoiding late fees.
Maintained and processed invoices, deposits, and money logs.
Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
Prepared monthly bank reconciliations to ensure accurate representation of company's financial position.
Reconciled and corrected issues with financial records.
Education
GED
Billing Adult Ed. | Billings, MT | 08-1982
Skills
Court paper serving
Document review
Legal communication
Conflict de-escalation
Public records analysis
Defendant research
Strong ethics
Accountability
Flexibility
Process serving
Team collaboration
Assertiveness
Time management
Attention to detail
Multitasking Abilities
Reliability
Certification
Licensed Process server from 2013 to current - [Timeframe]