Gloria Warriner
Richmond,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Trustworthy Examiner with 30+ years career in insurance industry. Offering exceptional relationship-building and communication skills.
Overview
18
18
years of professional experience
Work History
Sr. Market Conduct Examiner
VA State Corporation Commission - Bureau Of Ins
2015.02 - Current
- Enhanced exams by implementing thorough research and analysis techniques.
- Assisted in the development of training materials, improving examiner knowledge and skillsets.
- Identified potential risks and fraud through meticulous review of documentation.
- Maintained up-to-date knowledge of industry regulations to ensure accurate assessments.
- Managed seven market conduct exams, prioritizing tasks to meet strict deadlines while maintaining attention to detail.
- Served as a subject matter expert on specific industries or types of applications, guiding colleagues in their evaluations when needed.
- Developed strong relationships with internal and external personnel, fostering open communication and collaboration.
- Participated in ongoing professional development opportunities to stay current on industry changes and maintain expertise in the field.
- Ensured compliance with relevant laws, policies, and procedures throughout examination process.
- Provided clear explanations of decisions made during examinations, enhancing transparency between Market Conduct and insurance companies.
- Mentored junior examiners on best practices for conducting thorough evaluations while adhering to established guidelines.
- Facilitated information sharing among team members to improve overall understanding of complex cases.
- Increased accuracy rates by diligently updating internal databases with relevant findings from examinations.
- Contributed positively to organizational reputation by consistently demonstrating professionalism, integrity, and expertise in the role of Examiner.
- Streamlined examination processes for increased efficiency and consistency in decision making.
- Collaborated with team members to develop best practices for reviewing company data and maintaining accuracy.
- Identified potential risks through review of company data.
- Perform Regulatory Actions based on referrals from other Bureau of Insurance divisions. To ensure fairness and professionalism in the insurance industry using statutes and Administrative Orders.
Insurance Analyst
Virginia State Corporation Commission -BOI
2006.05 - 2015.01
- Examine state-specific information obtained by MCAS from insurers about active homeowner and private passenger car policies, claims, underwriting, and lawsuit activity. Insurers with data that deviates from the norm are forwarded to Level 1 for a more thorough review. Companies are then escalated to Level 2, which may result in a Market Conduct Exam if necessary.
- Examiner in Charge of three field examinations while working on other open exams.
- Manage the progress of the entire examination process and the work of other examiner.
- Proficient in preparing to review rating and underwriting files.
- Working relationship with senior level management within the insurance industry.
Education
Bachelor of Science -
Virginia Commonwealth University
Richmond, VA06.1989
Skills
- Acute organization skills
- Insurance regulations knowledge
- Team Collaboration
- Meeting Preparation
- Effective Communication
- Self Motivation
- Task Prioritization
- Multitasking
- Analytical Skills
- Problem-solving abilities
- Time Management
- Adaptability and Flexibility
- Data Verification
- Teamwork and Collaboration
- Analytical Thinking
- Attention to Detail
- Professionalism
- Goal Setting
Timeline
Sr. Market Conduct Examiner
VA State Corporation Commission - Bureau Of Ins
2015.02 - Current
Insurance Analyst
Virginia State Corporation Commission -BOI
2006.05 - 2015.01
Bachelor of Science -
Virginia Commonwealth University
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