Gloria Williams
jacksonville,FL
Summary
Proven expertise in enhancing guest satisfaction and streamlining operations, demonstrated during my tenure at Homestay. Skilled in customer service and cleaning, I excel in maintaining pristine environments and improving team productivity. My commitment to excellence led to a significant increase in efficiency, showcasing my ability to blend hard skills like cleaning with soft skills such as guest relations.
Overview
3
3
years of professional experience
Work History
Housekeeping Room Attendant
Homestay
Jacksonville, FL
02.2020 - 04.2021
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Product Scanner
First Choice Medical Supply
Jacksonville, FL
03.2018 - 02.2020
- Gathered, sorted and scanned documents to enter into computer system.
- Collaborated with team members to establish best practices for the scanning process, increasing overall productivity.
- Assisted in training new employees on scanner usage, contributing to a skilled workforce.
- Ensured timely completion of scanning projects by prioritizing tasks and following strict deadlines.
Education
High School Diploma -
Robert E Lee
1200 McDuff Ave S06-1989
Skills
- Customer service
- Cleaning bathrooms
- Guest relations
- Vacuuming and sweeping
Timeline
Housekeeping Room Attendant
Homestay
02.2020 - 04.2021
Product Scanner
First Choice Medical Supply
03.2018 - 02.2020
High School Diploma -
Robert E Lee