Summary
Overview
Work History
Education
Skills
General Education
Certification
Other
Timeline
Generic

Gloria G Lopez

JACKSONVILLE,NC

Summary

To work and grow with a company that can utilize my experience. Bilingual professional offering commercial and residential experience plus fluency in English and Spanish. Learns quickly on job and multitasks with ease.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Cleaning Crew Member

M & M DRYWALL LLC
Pembroke, NC
10.2023 - 03.2024
  • Swept and mopped floors in public areas.
  • Transported waste to designated disposal sites according to safety protocols.
  • Responded quickly to spills or accidents using appropriate cleaning materials.
  • Reduced cleaning time significantly while maintaining company quality standards.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.

SALES ASSOCIATE PAINT TECHNICIAN,

THE HOME DEPOT
Jacksonville, NC
02.2021 - 12.2023
  • Greeted customers and provided exceptional customer service.
  • Built relationships with customers to encourage repeat business.
  • Processed transactions using a point-of-sale system.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Analyzed customer feedback data to recommend improvements in service quality.

Administrative Assistant

HI DESERT FORKLIFT SERVICE
Victorville, CA
07.2016 - 08.2018
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Processed invoices for payment using accounting software applications.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Provided secretarial and office management support while building cooperative working relationships.

Cocktail Server

SAN MANUEL INDIAN CASINO
San Bernardino, CA
09.2015 - 07.2016
  • Greeted guests and provided menus.
  • Communicated with customers to take drink orders accurately.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

Administrative Assistant

SERVPRO OF VICTORVILLE
Victorville, CA
04.2010 - 08.2016
  • Understood and followed oral and written directions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

SHIPPING & RECEIVING: WETMORE ENGINEERINGINeering

PEOPLE FINDERS/LABOR READY
San Bernardino, CA
01.2019 - 03.2019
  • Verified accuracy of shipping documents against product received.
  • Maintained a safe work environment by adhering to all safety regulations and policies.
  • Operated pallet jacks to move skids throughout the warehouse facility.
  • Prepared outgoing shipments for delivery by securing items onto pallets or into boxes and crates.
  • Cleaned up spills quickly using appropriate safety protocols such as wearing protective gear when necessary.
  • Unloaded products from incoming transports.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.

Drywall Finisher

Sotos drywall LLC
Lumberton , NC
04.2024 - Current
  • Finished joints with taping knives, float coats, and sanding tools.
  • Applied several layers of joint compound in order to create a smooth finish.
  • Filled holes in walls with spackling paste or other materials as needed.
  • Maintained a clean job site at all times.

Education

PHARMACY TECHNICIAN -

PENN FOSTER
08.2011

MEDICAL ASSISTANT CERTIFICATE -

CONCORDE CAREER COLLEGE
10.1995

Skills

  • Safety Compliance
  • Chemical Handling
  • Quality Assurance
  • Customer service-focused
  • Customer Service
  • Health and safety compliance
  • Health and Safety Regulations

General Education

RIALTO UNIFIED SCHOOL DISTRICT RIALTO, CA, 1995

Certification

  • 40 Hour EM 385-1-1 Usace safety & Health
  • OSHA 30 Hour Outreach Training Program-Construction

Other

CPR  3/11/2024

Timeline

Drywall Finisher

Sotos drywall LLC
04.2024 - Current

Cleaning Crew Member

M & M DRYWALL LLC
10.2023 - 03.2024

SALES ASSOCIATE PAINT TECHNICIAN,

THE HOME DEPOT
02.2021 - 12.2023

SHIPPING & RECEIVING: WETMORE ENGINEERINGINeering

PEOPLE FINDERS/LABOR READY
01.2019 - 03.2019

Administrative Assistant

HI DESERT FORKLIFT SERVICE
07.2016 - 08.2018

Cocktail Server

SAN MANUEL INDIAN CASINO
09.2015 - 07.2016

Administrative Assistant

SERVPRO OF VICTORVILLE
04.2010 - 08.2016

PHARMACY TECHNICIAN -

PENN FOSTER

MEDICAL ASSISTANT CERTIFICATE -

CONCORDE CAREER COLLEGE

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Gloria G Lopez