Gloria J. Torres-Richardson
Columbus,Ohio
Summary
Experienced and dedicated State Tested Nurse Assistant with a strong desire to secure employment at a reputable Nursing Facility. Eager to enhance abilities by quickly grasping new concepts and acquiring new skills. Committed to providing exceptional care and support to patients, while maintaining a high level of professionalism and compassion. Seeking an opportunity to contribute expertise and contribute to the success of a dynamic healthcare team.
Overview
18
18
years of professional experience
Work History
STNA
Clipboard Health
08.2024 - Current
- Assist with bathing, grooming, dressing, and toileting
- Help with mobility (transfers, walking, positioning)
- Feed or assist with feeding
- Measure and record vital signs
- Monitor and report changes in patient condition
- Provide companionship
- Listen and communicate with patients and families
- Offer reassurance and comfort
- Maintain a clean and safe environment
- Change bed linens and assist with light housekeeping tasks
- Follow infection control and safety procedures
- Accurately chart care provided and patient observations
- Report incidents or unusual findings to nursing staff
- Adapt to different facility policies and procedures
- Float to various units or locations as needed
- On-call for short-notice shifts
- Travel between multiple facilities
Staffing Coordinator
Dublin Post Acute
Dublín, OH
06.2024 - 02.2025
- Create and maintain daily, weekly, and monthly staff schedules for nurses, STNAs, and RT
- Ensure appropriate staffing levels to meet state regulations and resident care requirements
- Adjust schedules for call-offs, vacations, and emergencies
- Coordinate shift coverage by contacting on-call or DRN staff
- Serve as the main point of contact between staff and administration regarding schedules
- Communicate staffing changes, open shifts, and updates clearly and promptly
- Work closely with nursing supervisors and department heads to ensure staffing needs are met
- Track staff attendance and punctuality
- Report discrepancies to HR or payroll department for resolution
- Ensure staff assignments align with qualifications and facility policies
- Assist HR with onboarding new hires by coordinating training schedules
- Orient new staff to scheduling systems and shift protocols
- Support staffing during job fairs or hiring events
- Document schedule changes, call-ins, and overtime usage
- Ensure compliance with labor laws and facility policies
- Maintain a professional and approachable demeanor when handling staff concerns
- Support a positive work environment by promoting fairness and team collaboration
- Mediate shift conflicts or scheduling disputes professionally
- Central Supply:
- Monitor stock levels of medical and non-medical supplies
- Perform regular inventory counts and track supplies using inventory management systems
- Order supplies in a timely manner to avoid shortages
- Check and inspect supplies for expiration dates and quality control
- Ensure proper storage conditions for sensitive items
- Distribute medical supplies and equipment to various departments
- Deliver resident-specific supplies to their rooms as needed
- Maintain organized storage areas and ensure easy access to frequently used supplies
- Prepare and pack supplies for specialized treatments or procedures
- Ensure the availability and functionality of medical equipment
- Coordinate the cleaning, sterilization, and maintenance of reusable medical equipment
- Assist in the repair or replacement of faulty equipment
- Track equipment loaned out to departments or patients and ensure its return
- Ensure that all supplies are stored according to safety and health standards
- Follow infection control guidelines for the handling and storage of sterile items
- Maintain compliance with regulatory standards for medical supply storage and handling
- Handle hazardous materials in accordance with safety protocols
- Keep accurate records of inventory levels, orders, and distributions
- Assist in preparing supply usage reports for budgeting and auditing purposes
- Document any issues with supply deliveries or quality control problems
- Report any discrepancies in inventory or missing supplies to management
- Coordinate with nursing and other departments to understand supply needs
- Communicate with vendors and suppliers to resolve order issues or delays
- Collaborate with staff to ensure they are aware of supply availability and usage guidelines
- Respond to emergency supply requests or urgent needs promptly
Vent Unit
Convalarium Of Dublin Indian Run
Dublín, OH
03.2023 - 06.2024
- Ensure ventilator tubing is not kinked or pulling
- Maintain head-of-bed elevation as ordered to prevent aspiration
- Empty and measure drainage from suction canisters or tracheostomy tubing
- Provide tracheostomy care support as trained and allowed
- Keep call light within reach and respond promptly
- Maintain a clean, calm environment
- Support communication for non-verbal patients (communication boards or writing tools)
- Assist with tube feeding setup under nursing supervision
- Monitor and record intake/output and assist with any dietary needs
- Practice strict hand hygiene and use appropriate PPE
- Follow isolation precautions if required
- Disinfect surfaces and equipment according to policy
- Accurately document all care provided and any changes in the patient's
- Scheduling & Staff Management
- Human Resources Assistant:
- Post job openings, screen resumes, and conduct interviews for various positions (e.g., nurses, STNAs, housekeeping)
- Coordinate with department heads to determine staffing needs and position requirements
- Onboard new hires, including conducting orientation, reviewing policies, and ensuring completion of all necessary paperwork (e.g., tax forms, background checks)
- Address employee concerns or conflicts, acting as a mediator when needed
- Foster a positive work environment by supporting staff engagement and satisfaction
- Provide guidance on facility policies, procedures, and employee rights
- Encourage open communication between staff and management
- Coordinate mandatory training programs for staff (e.g., CPR, infection control, HIPAA)
- Ensure compliance with state and federal training regulations
- Organize continuing education opportunities or certifications for employees
- Assist with career development programs and performance reviews
- Oversee employee timekeeping systems and ensure accuracy in payroll processing
- Manage employee benefits
- Address employee questions about payroll, deductions, or benefits enrollment
- Monitor and approve employee leave requests, including sick leave and vacation
- Ensure the facility is compliant with labor laws, state regulations, and healthcare standards
- Maintain accurate employee records, including performance evaluations, certifications, and training history
- Ensure timely renewal of licenses and certifications for staff members
- Handle disciplinary actions and terminations, maintaining compliance with legal requirements
- Promote workplace safety and ensure adherence to OSHA and facility safety protocols
- Assist in reporting workplace injuries or incidents and managing workers' compensation claims
- Coordinate safety drills (e.g., fire, evacuation) and maintain safety protocols
- Develop and implement employee recognition programs and incentive plans
- Conduct employee satisfaction surveys and take action on feedback
- Support retention strategies to reduce turnover and improve morale
- Organize team-building activities or events to enhance employee cohesion
- Central Supply
- See above
PACU Unit
Paramount Senior Living At Polaris
Westerville, OH
02.2021 - 08.2022
- Assist with safe transfers from stretcher to recovery bed
- Provide comfort measures, post-surgery
- Reassure and calm patients as they wake from anesthesia
- Observe patients for signs of distress or discomfort and report immediately
- Monitor for changes in consciousness, pain level, or vital signs
- Help with toileting or incontinence care
- Provide oral care or hygiene assistance if needed
- Clean and reposition patients as appropriate
- Maintain strict hand hygiene and wear appropriate PPE
- Disinfect equipment and clean bed areas between patients
- Stock supplies (linens, gloves, gowns, etc.)
- Run errands for the unit (labs, pharmacy pickup, etc.)
- Assist with restocking crash carts or emergency supplies
- Record care activities, intake/output, and patient interactions per facility policy
- Communicate patient needs and status changes to RNs and PACU staff
- Preceptor
STNA
Meadow Grove Transitional
Grove City, OH
07.2016 - 08.2022
- Assist with bathing, grooming, dressing, and toileting
- Help with mobility, transferring, ambulating, turning, and repositioning
- Provide perineal care and incontinence support
- Perform oral hygiene and denture care
- Monitor and report changes in physical or emotional condition
- Observe skin for breakdown or pressure sores
- Take and record vital signs (temperature, pulse, respiration, blood pressure)
- Track intake and output (I&O)
- Assist with feeding and ensure safe swallowing techniques
- Help with setting up meal trays and feeding if needed
- Monitor dietary restrictions and fluid intake
- Follow standard precautions and wear appropriate PPE
- Maintain a clean and safe environment for patients
- Disinfect surfaces and equipment per facility protocol
- Offer companionship and active listening
- Provide reassurance and comfort to patients
- Support emotional needs and help reduce anxiety or confusion
- Accurately document all care provided
- Communicate any changes in patient condition to nurses
- Assist with range-of-motion exercises (ROM) as directed
- Encourage and support mobility to prevent deconditioning
- Provide comfort measures and assist with hospice support
- Maintain a calm, respectful, and supportive presence
- Preceptor
Men's/Women's only lockdown unit
Franklin Plaza
Cleveland, OH
09.2016 - 02.2017
- Maintain a secure, structured environment to prevent elopement
- Monitor resident behavior closely and report any aggression, agitation, or confusion
- Ensure doors remain secured and follow all security protocols
- Perform regular checks and document resident whereabouts as required
- Use de-escalation techniques and therapeutic communication
- Provide emotional support and structure to reduce anxiety or aggression
- Redirect inappropriate behavior calmly and respectfully
- Maintain consistent routines to reduce confusion
- Assist residents with bathing, dressing, grooming, and toileting
- Ensure privacy and dignity while providing care
- Assist with incontinence care and hygiene routines
- Monitor and help with menstruation hygiene in women's unit
- Assist with meals and encourage proper nutrition and hydration
- Monitor for choking risks, refusal to eat, or changes in appetite
- Observe for food hoarding or refusal behaviors, especially in memory care units
- Acted as float
- Preceptor
STNA
Priority Home Health Care
Cleveland, OH
08.2013 - 02.2016
- Bathing, grooming, and dressing
- Toileting and incontinence care
- Oral hygiene and skin care
- Assistance with mobility, transfers, and ambulation
- Checking vital signs
- Reminding clients to take medications
- Observing and reporting changes in health or behavior to a nurse or supervisor
- Meal preparation based on dietary needs or restrictions
- Assistance with eating and drinking; Monitor food and fluid intake
- Light housekeeping (laundry, dishes, dusting, vacuuming)
- Changing bed linens
- Maintaining a clean and safe environment
- Providing social interaction and conversation
- Offering encouragement and emotional reassurance
- Assisting with hobbies or activities as able
- Grocery shopping or picking up prescriptions
- Accompanying clients to medical appointments or outings
- Recording daily care, meals, activities, and any health concerns
- Communicating clearly with supervisors and healthcare team
Pathways Lockdown Dementia Unit
Wellington Place
Cleveland, OH
09.2012 - 01.2015
- Help with bathing, dressing, grooming, and toileting
- Assist with incontinence care and scheduled toileting routines
- Maintain dignity and respect during all care activities
- Use calm, reassuring communication during care to reduce confusion or fear
- Prevent wandering and ensure all exit doors are secure
- Monitor residents closely for fall risks or unsafe behaviors
- Perform regular safety checks and document as required
- Keep the environment free of hazards
- Use redirection and validation techniques for anxiety, aggression, or hallucinations
- Remain calm and patient during episodes of confusion or agitation
- Provide one-on-one attention as needed to reduce distress
- Recognize triggers and report patterns of behavior to nursing staff
- Encourage and assist with structured activities and memory care programs
- Support residents in following daily routines (meals, hygiene, rest)
- Promote social engagement in a safe, controlled setting
- Assist with recreational and sensory stimulation activities
- Assist with feeding as needed, using adaptive tools if necessary
- Encourage fluids and monitor intake/output
- Watch for food refusal, chewing/swallowing difficulty, or changes in appetite
- Report any changes in mental status, mood, or behavior
- Document all care provided and behavioral observations
- Collaborate with nurses and the care team for individualized care planning
- Preceptor
STNA
Manor Care
North Olmsted, OH
06.2007 - 08.2010
- Assist with bathing, dressing, grooming, and toileting
- Provide oral hygiene and denture care
- Assist with perineal care and incontinence support
- Help with shaving, nail care (as permitted), and hair grooming
- Turn and reposition residents to prevent pressure ulcers
- Assist with transfers using gait belts, Hoyer lifts, or other mobility devices
- Help with ambulation and encourage physical activity
- Serve meals and assist with feeding as needed
- Monitor food and fluid intake (I&O)
- Ensure proper positioning for eating and monitor for choking risks
- Take and record temperature, pulse, respirations, and blood pressure
- Measure height, weight, and oxygen saturation
- Observe and report changes in physical or mental condition
- Offer companionship and active listening
- Provide emotional reassurance and comfort
- Encourage participation in activities and social interaction
- Maintain proper hand hygiene and use PPE as required
- Follow standard precautions and infection control protocols
- Keep patient areas clean and organized
- Accurately document care provided and observations
- Report changes in condition or behavior to nurses promptly
- Communicate resident needs and preferences with the care team
- Provide comfort measures and emotional support
- Maintain a respectful and peaceful environment
- Assist with care routines and family interaction
- Preceptor
Education
Diploma -
James Ford Rhodes High School
Cleveland, OH06.2003
STNA Certification
American Red Cross
Cleveland, Ohio2007
Skills
- Excellent communication skills
- Bilingual: English-Spanish
Timeline
STNA
Clipboard Health
08.2024 - Current
Staffing Coordinator
Dublin Post Acute
06.2024 - 02.2025
Vent Unit
Convalarium Of Dublin Indian Run
03.2023 - 06.2024
PACU Unit
Paramount Senior Living At Polaris
02.2021 - 08.2022
Men's/Women's only lockdown unit
Franklin Plaza
09.2016 - 02.2017
STNA
Meadow Grove Transitional
07.2016 - 08.2022
STNA
Priority Home Health Care
08.2013 - 02.2016
Pathways Lockdown Dementia Unit
Wellington Place
09.2012 - 01.2015
STNA
Manor Care
06.2007 - 08.2010
Diploma -
James Ford Rhodes High School
STNA Certification
American Red Cross