Terra Morris
Chillicothe,OH
Summary
Responsible Property Manager committed to ensuring safe and comfortable environment for residents as well as advocating for needs of building board.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
STNA
National Church Residences
01.2017 - Current
- Assisted patients with daily living activities, ensuring comfort and safety.
- Maintained cleanliness and sanitation of patient areas to promote health standards.
- Supported nursing staff by documenting patient observations and reporting changes in condition.
- Learned proper techniques for transferring and repositioning patients safely.
- Communicated effectively with patients to understand their needs and preferences.
- Fostered positive relationships with patients, contributing to a supportive environment.
- Kept accurate records of patients' care, condition, and progress.
- Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
- Demonstrated adaptability by caring for a diverse range of patients with varying needs.
STNA
Veterans Administration
Chillicothe, OH
09.2013 - 08.2014
- Assisted patients with daily living activities, ensuring comfort and safety.
- Maintained cleanliness and sanitation of patient areas to promote health standards.
- Supported nursing staff by documenting patient observations and reporting changes in condition.
- Communicated effectively with patients to understand their needs and preferences.
- Participated in training sessions to enhance caregiving skills and knowledge of best practices.
- Adhered to safety protocols while using mobility aids and medical equipment.
- Fostered positive relationships with patients, contributing to a supportive environment.
- Assisted with patient transfer and ambulation.
- Assisted patients in daily activities, promoting their independence and dignity.
- Kept accurate records of patients' care, condition, and progress.
- Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
- Demonstrated adaptability by caring for a diverse range of patients with varying needs.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Contributed to an inclusive environment by treating all patients with respect and cultural sensitivity.
- Conducted regular safety checks on patient rooms, addressing potential hazards immediately.
- Documented vital signs to inform nurses and physicians of any changes in patient status.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Condominium Manager
River Trace LLC
Englewood, FL
03.2006 - 08.2013
- Managed day-to-day operations of multiple condominium properties, ensuring smooth functionality.
- Coordinated maintenance requests and vendor services to enhance property conditions.
- Implemented community engagement initiatives to foster resident relations and satisfaction.
- Monitored compliance with condominium rules and regulations to maintain community standards.
- Led regular property inspections, identifying areas for improvement and actionable solutions.
- Enhanced resident satisfaction by addressing and resolving concerns in a timely manner.
- Coordinated efficient move-ins and move-outs, ensuring minimal disruption to existing residents.
Financial Services Representative
Oak Hill Bank
Chillicothe, OH
06.2000 - 03.2002
- Assisted customers with account inquiries, ensuring accurate information delivery and timely resolution.
- Processed transactions efficiently while maintaining compliance with banking regulations and policies.
- Handled daily cash management tasks, ensuring accuracy in deposits and withdrawals during peak hours.
- Developed training materials for onboarding new staff, promoting consistency in service delivery standards.
- Conducted regular audits of account records to identify discrepancies and ensure adherence to financial protocols.
- Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
- Worked closely with other departments to provide seamless service delivery for complex client requests.
- Educated clients on financial products, enhancing understanding of services offered by the bank.
- Collaborated with team members to streamline customer service processes, improving overall client satisfaction.
- Maintained up-to-date knowledge of industry regulations, trends, and best practices to provide informed advice to clients.
- Enhanced customer relationships with personalized service and addressing individual concerns promptly.
Education
Phlebotomist License
Horizon Health Care
Port Charlotte, FL07.2013
Cosmetology
Charlotte Technical Center
Port Charlotte, FL06.2007
STNA
Pickaway-Ross Career & Technology Center
Chillicothe, OH03.2002
High School Diploma -
Chillicothe High School
Chillicothe, OH06.1997
High School Diploma - Cosmetology
Pickaway-Ross Career & Technology Center
Chillicothe, OH06.1997
Skills
- Strong communication skills
- Property inspections
- Service contract management
- Accounts receivable
- Rent collection
- Maintenance
- Emergency response planning
- Maintenance coordination
- Building security
- Resident support
- Budget management
- Vendor supervision
- Rents collection
- Tenant challenge resolution
- Renter communication
- Income tracking
- Eviction processing
- Energy efficiency management
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Clear communication
- Customer service-focused
- Tenant relations
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Creative and adaptable
- Tenant and eviction laws
- Property tours and inspections
- Property management
- Property showing
Timeline
STNA
National Church Residences
01.2017 - Current
STNA
Veterans Administration
09.2013 - 08.2014
Condominium Manager
River Trace LLC
03.2006 - 08.2013
Financial Services Representative
Oak Hill Bank
06.2000 - 03.2002
Phlebotomist License
Horizon Health Care
Cosmetology
Charlotte Technical Center
STNA
Pickaway-Ross Career & Technology Center
High School Diploma -
Chillicothe High School
High School Diploma - Cosmetology
Pickaway-Ross Career & Technology Center