GLORIA MILENA COLORADO
Miami,FL
Summary
Multi-tasking Team Leader well-known for executing successful. Creates dynamic and positive workplace culture to align with organizational mission and values.
Focused Quality Control Supervisor offering strengths in team training, management and monitoring. Dedicated to improving system procedures and controls to maximize quality and minimize errors. Observant and detail-oriented in monitoring and improving production activities.
Overview
17
17
years of professional experience
Work History
Specialty sales Team Leader
Target Corporation
Miami, FL
01.2019 - Current
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Implemented employee recognition programs that boosted morale and increased retention rates within the team.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Developed effective improvement plans in alignment with goals and specifications.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Promoted a culture of continuous improvement by encouraging feedback from all levels of the organization and implementing actionable changes accordingly.
- Reviewed, implemented and updated company records related to team activities for future reference.
- Conducted regular reviews of operations and identified areas for improvement.
- Frequently inspected production area to verify proper equipment operation.
Insurance Agent
Combined Insurance
08.2018 - 12.2018
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
Quality Control Inspector/HACCP Team
National Packing
Miami Fl
06.2016 - 07.2018
- Evaluated vendor performance, ensuring adherence to established quality requirements and making recommendations for improvements when needed.
- Managed documentation related to quality control procedures, keeping detailed records of inspections, audits, and other relevant activities.
- Developed comprehensive training materials to ensure consistent understanding of quality standards among team members.
- Ensured compliance with industry regulations by staying up-to-date on current standards and incorporating them into workflows as necessary.
- Enhanced product quality by implementing effective inspection processes and monitoring performance metrics.
- Provided technical support to production teams, assisting with troubleshooting and problem-solving related to product defects or process inefficiencies.
- Maintained service records, coordinated repairs and oversaw preventive maintenance of manufacturing equipment.
- Established rigorous safety measures for high-stakes and potentially dangerous factory environments.
- Performed testing to assess product effectiveness, alignment with designed purpose and adaptations for other purposes.
- Supported quality control assessments on manufacturing floor.
- Reviewed, calibrated and validated equipment used in manufacturing of food products.
- Prepared reports to dispense information for product teams and compile information supporting long-term company development and success.
- Remained compliant with federal, state and municipal regulations related to safety of company and personnel.
- Recorded, analyzed, and distributed statistical information.
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Inspected products and worker progress throughout production.
- Assured consistent quality of production by implementing and enforcing automated practice systems.
- Reported production malfunctions to managers and production supervisors.
- Specified quality requirements of raw materials with suppliers.
Internal Nutritionist, Breastfeeding Counseling
José María Benítez Hospital
Venezuela
01.2010 - 01.2016
- Educated patients on the importance of proper nutrition and provided guidance for making healthier food choices.
- Monitored patients progress and adjusted nutrition plans as needed, ensuring optimal results and satisfaction.
- Provided appropriate follow-up according to patient's individual treatment goals and referred patients to outpatient and community services as appropriate.
- Developed educational materials and conducted workshops promoting healthy eating habits and disease prevention through proper nutrition.
- Collaborated with physicians and healthcare personnel to determine nutritional needs and diet restrictions of patients.
- Managed a team of dietetic interns to provide quality clinical nutrition services within a hospital setting efficiently.
- Evaluated food service operations in various settings to ensure compliance with industry standards and best practices in nutrition care processes.
- Streamlined menu planning at a healthcare facility, incorporating dietary restrictions while maintaining taste and variety for patients.
- Collaborated with healthcare professionals to create comprehensive wellness programs that incorporated nutritional counseling.
- Conducted research projects focused on improving understanding of the relationship between diet, health, and disease prevention outcomes.
- Managed multiple nutritional educational groups to increase client nutrition knowledge.
- Developed and implementing courses and training about breastfeeding and supports parents throughout the journey.
Food Service Quality Control
MACK of Venezuela
Venezuela
01.2012 - 07.2013
- Improved product quality by conducting thorough inspections and identifying defects in materials.
- Collaborated with production team to develop new procedures for reducing manufacturing errors and increasing overall product quality.
- Contributed to positive customer experiences by promptly addressing concerns related to product quality or performance.
- Maintained a clean, organized work environment conducive to efficient operations while adhering to safety regulations.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Addressed non-conformance issues, pausing production to correct errors.
- Promoted adherence to quality standards by educating personnel on quality control.
- Monitored product standards and quality-control programs.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Reported problems and concerns to management.
Nutritionist, Research Department
National Institute of Nutrition
Venezuela
09.2007 - 12.2009
- Conducted research studies to understand how is the nutritional status of the Venezuelan population.
- Conducted research studies to determine patterns of specific nutrition-related diseases.
- Collaborated with multidisciplinary teams to conduct comprehensive research studies, leading to groundbreaking discoveries.
- Presented findings from research studies to inform strategic decisions and action plans.
Skills
- Teamwork and Collaboration
- Attention to Detail
- team motivation
- Documentation And Reporting
- Quality Improvement
- Safety processes and procedures
- Staff education and training
- Problem-Solving
Studies
Bachelor of Nutrition and Dietetics, Central University of Venezuela
Coursesandtrainings
- 05/2017, Basic HACCP training (Analysis of Hazards and Critical Control Points), Miami, FL
- 01/2017, Chemical safety training., Miami, FL
- 09/2006, First Aid Course, Caracas
References
REFERENCES ARE AVAILABLE UPON REQUEST.
Timeline
Specialty sales Team Leader
Target Corporation
01.2019 - Current
Insurance Agent
Combined Insurance
08.2018 - 12.2018
Quality Control Inspector/HACCP Team
National Packing
06.2016 - 07.2018
Food Service Quality Control
MACK of Venezuela
01.2012 - 07.2013
Internal Nutritionist, Breastfeeding Counseling
José María Benítez Hospital
01.2010 - 01.2016
Nutritionist, Research Department
National Institute of Nutrition
09.2007 - 12.2009