Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JESUS CASSO

Laredo,TX

Summary

Retail leadership professional with 6+ years of experience driving sales, coaching teams, improving store operations, and delivering exceptional guest service in high-volume retail clothing environments.

Proven success in specialty sales, service & engagement, merchandising, and KPI execution.

Known for developing high-performing teams and enhancing customer experience. I am seeking to grow within retail clothing environments in a professional and development-focused manner.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

9
9
years of professional experience

Work History

Specialty Sales Team Leader

Target
03.2025 - Current
  • Lead Specialty Sales departments, driving sales and visual presentation.
  • Coach and develop team members to meet performance expectations.
  • Partner with store leadership to optimize guest experience and outcomes.

Service & Engagement Team Leader

Target
09.2023 - 03.2025
  • Led Guest Services, Checklanes, and Drive-Up operations.
  • Trained, coached, and scheduled staff for strong operational performance.
  • Improved satisfaction scores and resolved escalated guest concerns.
  • Ensured compliance, cash handling accuracy, and front-end readiness.

Sales Lead Manager

Under Armour
10.2019 - 09.2023
  • Partnered with leadership to execute store business plans and drive KPIs.
  • Coached and recognized associates to improve performance.
  • Led new-hire training and upheld brand service standards.

Sales Associate

Vans
05.2018 - 07.2020
  • Delivered high-quality customer service in a fast-paced retail setting.
  • Supported merchandising updates and inventory operations.

Sales Associate

Dollar Tree
04.2017 - 08.2018
  • Assisted customers, completed transactions, and maintained store organization.

Education

R.N. - Nursing Candidate

Universidad Autónoma de Tamaulipas
Nuevo Laredo, Tamps
07.2024

Skills

  • Team management
  • Sales presentations
  • Sales coaching
  • Motivation techniques
  • Sales supervision
  • Team leadership
  • Teamwork and collaboration
  • Cash handling
  • Teamwork
  • Active listening

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Specialty Sales Team Leader

Target
03.2025 - Current

Service & Engagement Team Leader

Target
09.2023 - 03.2025

Sales Lead Manager

Under Armour
10.2019 - 09.2023

Sales Associate

Vans
05.2018 - 07.2020

Sales Associate

Dollar Tree
04.2017 - 08.2018

R.N. - Nursing Candidate

Universidad Autónoma de Tamaulipas